Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Monica Barton McNally

Gansevoort

Summary

Forward-thinking Regional Manager at Kee To Independent Growth, Inc. with proven expertise in program development and operational efficiency. Skilled in interdisciplinary collaboration and client-centered care planning, I successfully enhanced service delivery across multiple locations, ensuring compliance and optimizing resource allocation to achieve sustainable growth. Passionate about fostering team success and professional development. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Regional Manager

Kee To Independent Growth, Inc.
09.2021 - Current
  • Oversee daily operations and program quality across multiple structured day programs for individuals with traumatic brain injuries, Alzheimer's, dementia, and related conditions.
  • Supervise and support program directors, coordinators, and direct care staff to ensure effective service delivery and compliance with regulations.
  • Develop and implement individualized programming focused on cognitive stimulation, social engagement, and daily living skills.
  • Monitor and evaluate program performance, participant outcomes, and staff effectiveness to ensure continuous improvement.
  • Coordinate with healthcare professionals, case managers, and families to create and adjust care plans that meet participants’ needs.
  • Ensure all sites maintain compliance with state licensing, health and safety regulations, and organizational standards.
  • Manage regional budgets, approve expenditures, and optimize resource allocation to maintain program sustainability.
  • Lead staff training initiatives and foster a positive, inclusive work culture that supports professional development and retention.
  • Established and maintained operational standards for 3 locations.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Salon Manager

Fresh & Co. Salon
01.2014 - 01.2020
  • Handled employee scheduling and coverage needs during business hours.
  • Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Maintained general appointment calendar and set shift schedules.
  • Promoted business through marketing initiatives and use of social media.
  • Prepared billings and estimates for customers.
  • Upheld 24-hour response time to service requests.

Education

High School Diploma -

Saratoga High School
Saratoga Springs, NY

Bachelor of Science - Human Services

SUNY Empire State College
Saratoga Springs, NY
12-2025

Associate of Science - Human Services

SUNY Empire State College
Saratoga Springs, NY
08-2025

Skills

  • Leadership & Team Management
  • Regional planning
  • Program Development & Oversight
  • Client-Centered Care Planning
  • Strategic Leadership
  • Person-Centered Service Delivery
  • Operational Efficiency
  • Interdisciplinary Collaboration
  • Cultural Competency
  • Operational management
  • Business development and planning
  • Staff Management
  • Networking

Accomplishments

  • Promoted from Support Staff to Regional Manager in 4 years, advancing through roles as Assistant Manager and Program Manager due to strong leadership, operational excellence, and commitment to high-quality client care.
  • Launched the agency’s first adult day care program, leading all aspects of startup operations—from licensing and staffing to program development—and grew it into one of the agency’s most successful and high-demand services.
  • Increased program efficiency and participant engagement by standardizing daily schedules, enhancing activity planning, and implementing individualized care strategies across all sites.

Certification

  • PCA
  • Alzheimer's Specialist
  • Cultural Competency
  • CPR & First Aid Certification
  • Person-Centered Thinking (PCT) Training
  • HIPAA Certification
  • Mandated Reporter
  • Adult Protective Services Training (APS)

Timeline

Regional Manager

Kee To Independent Growth, Inc.
09.2021 - Current

Salon Manager

Fresh & Co. Salon
01.2014 - 01.2020

High School Diploma -

Saratoga High School

Bachelor of Science - Human Services

SUNY Empire State College

Associate of Science - Human Services

SUNY Empire State College

Similar Profiles

CREATE PROFILE
Monica Barton McNally