Monica Betancourt
Beaufort,SC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Financial Comptroller
US Air Force Base
06.2013 - 03.2019
- Processed military pay documents and maintained accurate records of all payments.
- Provided customer service support to military members regarding their pay entitlements and benefits.
- Ensured timely payment of travel vouchers and reimbursements according to applicable laws and regulations.
- Processed retirement paperwork for retiring servicemembers in accordance with Department of Defense directives.
- Prepared, reviewed, and processed military pay entitlements for Active Duty personnel..
- Ensured compliance with applicable regulations concerning the processing of military pay entitlements.
- Provided customer service by answering inquiries from customers regarding their pay issues and concerns.
- Verified that all entries are accurate before submitting them to higher authority for approval.
Education
Pharmacy Technician
UEI College
Oceanside, CA12-2023
Skills
- Calm Demeanor
- Active Listening
- Problem-solving abilities
- Confidentiality
- Attention to Detail
- Continuous Improvement
- Decision-Making
- Professional Demeanor
- Leadership Development
- Workplace Safety
- Teamwork and Collaboration
- Diversity and Inclusion
- Effective Communication
- Analytical Thinking
Languages
Spanish
Native/ Bilingual
Certification
- Pharmacy Technician License issued by the California State Board of Pharmacy.
Timeline
Financial Comptroller
US Air Force Base
06.2013 - 03.2019
Pharmacy Technician
UEI College
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