Monica Biddinger
Meridian,ID
Summary
Accomplished Regional Operations Manager with a proven track record at HomeRiver Group, enhancing operational efficiency and revenue by implementing strategic planning and fostering outstanding communication. Excelled in process optimization and staff supervision, achieving significant cost savings and operational improvements. Skilled in compliance management and interpersonal relations, adept at driving performance and growth.
Overview
14
14
years of professional experience
Work History
Regional Operations Manager
HomeRiver Group
09.2010 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Built and maintained relationships with local vendors, suppliers and partners to maximize supply chain management.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
Education
High School Diploma -
05.1994
Skills
- Strategic Planning
- Forecasting
- Staff Supervision
- Standard Operating Procedures
- Knowledge of performance tracking
- Budget knowledge
- Outstanding communication skills
- Key Performance Indicators
Timeline
Regional Operations Manager - HomeRiver Group
09.2010 - Current
Capital High School - High School Diploma,