Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Software
Quote
Interests
Generic
MONICA BOISVENUE

MONICA BOISVENUE

Medical Professional
Phoenix,AZ

Summary

Medical Professional with a BSN and extensive background over 5+ years handling industrious clinical environments. Quality-driven experience in patienta care, administrative duties, business development, operations, and collaborating across disciplines to support and enhance care. Offering expertise with Dermatology specialty.

Overview

9
9
years of professional experience
6
6

Certifications

Work History

Health & Beauty Sales Representative

Groupon
Remote
2019 - 2022
  • 2+ year successful sales track record; increased revenue by 30% in first 3 months.
  • Selected to participate in pilot program for top sales reps; restructured markets for the North America sales org.
  • Researched competitive pricing, market trends, and product launches in medical aesthetic markets.

Aesthetic Sales Consultant

Azala Medical Aesthetics
San Francisco
2017 - 2018
  • Customized skin care regimens for each client based on their individual needs.
  • Revitalized accounts by introduction of new services, resulting in a 30% growth in revenue within 4 months.
  • Implemented treatment promotion to create booking urgency, resulting in 25% revenue increase with new clients.

Medical Assistant

Peninsula Dermatology Medical Group, Inc
Burlingame
2016 - 2017
  • Assisted in examining patients and performing 60+ procedures such as skin biopsies and suture removal weekly.
  • Expanded cosmetic treatment revenue by 20%, within 4 months of launch.
  • Reduced wait times by 15% with new EMR software, streamlining patient flow and productivity within 2 months.
  • Educated patients about medications, procedures and physician's instructions.

Medical Assistant

The Foot & Ankle Institute of San Francisco
San Francisco
2015 - 2016
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted DPM with minor surgeries, including preparing operating room and sterilizing instruments.

Patient Care Coordinator / Patient Service Rep

JumpstartMD
Bay Area
2014 - 2015
  • Updated EHR for 50 appointments per shift across 15 clinics, leading to improved retention within 6 months.
  • Guided program offerings reviews and memberships as the first point of contact for new and existing patients.
  • Managed phone calls and service expectations for 90% of customers on the phone within my first 2 months.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Science - Nursing

Ball State University

Skills

  • EMR/EHR Systems
  • Diagnostic Procedures
  • Patient Care
  • Specimens and Samples
  • Medical Procedures
  • Workflow Optimization
  • Medical Terminology
  • Patient Scheduling
  • Customer Service
  • Medical Administration
  • Medical Billing
  • Business Development
  • Collaboration
  • Time Management
  • HIPAA Compliance
  • Documentation and Reporting
  • Organization Skills
  • Care Plan Development
  • Teamwork
  • Healthcare Management
  • Wound Care
  • Prior Authorization
  • Coding
  • Triage
  • Sales Strategies
  • Consultations

Certification

  • Certified Caregiver/MedTech, AMTI, 2023
  • CPR, American Heart Association, 2023
  • BLS, American Heart Association, 2023
  • First Aid, American Heart Association, 2023
  • AED, American Heart Association, 2023
  • Healthcare Management Certificate, 2023
  • Food Handlers, National Restaurant Association, 2023
  • Level One Fingerprint Clearance, 2023

Timeline

Health & Beauty Sales Representative

Groupon
2019 - 2022

Aesthetic Sales Consultant

Azala Medical Aesthetics
2017 - 2018

Medical Assistant

Peninsula Dermatology Medical Group, Inc
2016 - 2017

Medical Assistant

The Foot & Ankle Institute of San Francisco
2015 - 2016

Patient Care Coordinator / Patient Service Rep

JumpstartMD
2014 - 2015

Bachelor of Science - Nursing

Ball State University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Salesforce CRM

G Workplace & MS Office

Workday & ADP

EClinicalWorks

AdvancedMD

AthenaHealth

ModMed - EMA

DrChrono

Phreesia

AllScripts

Epic

Cerner

Quote

The only place where success comes before work is in the dictionary.
Vidal Sassoon

Interests

Comedy Shows

Podcasts

Documentaries

Travel

Hiking

Thrifting

Music

My dog, Winnie

Education

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