MONICA BOOKER
Boca Raton
Summary
Dynamic operations and inventory management leader with a proven track record of boosting revenue through strategic sales initiatives. Strong mentor and communicator, fostering team development and collaboration to achieve operational excellence and customer satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
APPRAISAL TEAM CAPTAIN
AUTONATION
Fort Lauderdale
07.2021 - Current
- CAAD’s main Communication conduit with stores, UVDs, and Regional Teams via email, phone, and Teams messaging.
- Guided, mentored, and supported Appraisal Specialist Team to enhance team capability.
- Conduct regular performance evaluations and provide constructive feedback to enhance individual performance.
- Fostered positive, collaborative work environment, promoting teamwork and professional development.
- Identified training needs and coordinated sessions to enhance team skills and knowledge.
- Resolve conflicts or issues within the team, promoting open communication and effective problem-solving.
ACQUISTION SPECALIST/ACQUISITION LEAD
THE APPRAISAL LANE
01.2019 - 07.2021
- Lead acquisition team to ensure effective and efficient queue management.
- Collaborate with Acquisition Specialists, Leads, and Management on vehicle evaluations and appraisal offers.
- Tracked vehicle performance to evaluate and compare buys, assessing profit/loss margins for team and self.
- Researched prospective purchase deals from dealerships and consumers through appraisal submissions.
- Monitored industry trends, new products, shipping rates, and recalls to inform acquisition strategies.
OPERATIONS MANAGER/BUSINESS MARKETING MANAGER
SFLAA
01.2016 - 01.2018
- Identified management needs and implemented solutions to enhance operational efficiency.
- Managed daily processes to enhance service quality, control costs, forecast monthly needs, and allocate Fleet/Lease staff.
- Supported sales and lead generation initiatives to increase customer acquisition and retention.
- Developed and managed advertising campaigns to drive brand engagement and market presence.
- Building brand awareness and positioning.
SENIOR BUYER
CARMAX
01.2007 - 01.2016
- Negotiated pricing based on vehicle condition and reconditioning costs, leading to financially sound purchasing decisions.
- Promoted from Buyer in Training to progressively responsible management positions, reflecting strong financial, operational, and team leadership skills.
- Coordinated and appraised vehicles at wholesale and off-site auctions to ensure informed purchasing decisions.
BUYER
ADTECH GLOBAL SOLUTIONS
01.2005 - 01.2007
- Managed and developed suppliers while leading inventory management to optimize stock levels.
- Collaborated with suppliers to ensure accurate communication and enhance supply chain performance.
- Created and placed purchase orders using the company's ERP system.
- Utilize the MRP (Material Requirement Planning) system to satisfy demands.
- Maintained purchasing system and monitored purchase orders and inventory levels for operational efficiency.
Education
BA -
REINHARDT UNIVERSITY
WALESKA, GAAMERICAN MANAGEMENT ASSOCIATION - NEGOTIATION
Skills
- Appraisal Techniques
- Financial analysis
- Inventory Shrinkage Control
- Merchandise planning
- Merchandising Standards
- Multi-Site Retail Operations
- Vendor negotiation
- Account Management
- Employee development
- Payroll specialist
- Client Relationship Management
Certification
- OSHA, EPA and Risk Management
- APICS Member Since 2006
- ISO 9001-2000 Trained
- Macola Purchasing/Inventory Software
Timeline
APPRAISAL TEAM CAPTAIN
AUTONATION
07.2021 - Current
ACQUISTION SPECALIST/ACQUISITION LEAD
THE APPRAISAL LANE
01.2019 - 07.2021
OPERATIONS MANAGER/BUSINESS MARKETING MANAGER
SFLAA
01.2016 - 01.2018
SENIOR BUYER
CARMAX
01.2007 - 01.2016
BUYER
ADTECH GLOBAL SOLUTIONS
01.2005 - 01.2007
BA -
REINHARDT UNIVERSITY