DEASELEAN K. BAIN
Loganville,GA
Summary
Senior Claims Adjuster with extensive experience in managing complex residential and commercial claims. Focus on policy interpretation and negotiation to achieve timely settlements and reduce litigation risk while ensuring compliance and superior client service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Appraisal Desk Adjuster
Lozano Insurance Adjusters
, FL
11.2023 - 04.2026
- Drafted and submitted formal appraisal demands that ensured compliance with policy provisions and legal requirements, facilitating timely resolutions.
- Negotiated settlements that minimized litigation risks and expedited resolution processes.
- Coordinated with attorneys, appraisers, and carriers to facilitate efficient dispute resolution.
- Analyzed insurance policies, estimates, and supporting documentation to assess appraisal eligibility and streamline decision-making.
Senior Homeowners Claims Adjuster (Contract)
Olympia Claims Services
, TX & LA
04.2019 - 06.2023
- Managed high-complexity residential claims, ensuring thorough evaluations of significant financial exposure.
- Reviewed policy coverage and negotiated settlements, ensuring alignment with coverage terms and client expectations.
- Directed field adjusters and vendors in comprehensive investigations, achieving accurate claims resolution.
- Conducted investigations to identify and develop potential SIU and subrogation cases.
Senior Claims Adjuster
FCCI Insurance Company
Lawrenceville, GA
08.2016 - 09.2017
- Investigated commercial auto liability and bodily injury claims to determine coverage and assess liability, leading to informed decision-making and fair settlements.
- Conducted scene investigations and coordinated with defense counsel to develop case strategies, enhancing case outcomes and negotiating favorable settlements.
- Managed litigated and non-litigated files from inception through resolution, achieving timely resolutions and maintaining compliance with regulatory standards.
- Engaged in mediations and settlement conferences to facilitate resolution discussions.
Senior Field Claims Specialist
Amerisure Insurance Company
Duluth, GA
11.2014 - 07.2016
- Negotiated settlements while evaluating damages, securing fair compensation for clients.
- Coordinated litigation strategy with defense attorneys, achieving timely and effective case resolutions.
- Conducted liability investigations, gathering supporting documentation to accurately assess and support claims.
Senior Commercial Claims Representative
Farmers Insurance Group
Atlanta, GA
12.2008 - 11.2014
- Investigated commercial auto and premises liability claims, ensuring compliance with policy terms and validating claims.
- Negotiated settlements and coordinated litigation strategies, resulting in favorable outcomes for the company.
- Trained new claims representatives on claims handling procedures, improving team competency and service quality.
Education
Associate of Applied Science - Data Processing
Northeast Community College
Norfolk, NESkills
- Claims Evaluation
- Appraisal Techniques
- Claims Negotiation
- Claim Reserve Assessment
- Loss Assessment
- Subrogation Analysis
- Dispute Resolution
- Field Inspection Coordination
- Coverage analysis
- Regulatory Compliance
- Client & Stakeholder Communication
Certification
- Independent Adjuster License, GA, TX, FL, LA
- SCLA Designation, American Educational Institute, Inc.
Timeline
Appraisal Desk Adjuster
Lozano Insurance Adjusters
11.2023 - 04.2026
Senior Homeowners Claims Adjuster (Contract)
Olympia Claims Services
04.2019 - 06.2023
Senior Claims Adjuster
FCCI Insurance Company
08.2016 - 09.2017
Senior Field Claims Specialist
Amerisure Insurance Company
11.2014 - 07.2016
Senior Commercial Claims Representative
Farmers Insurance Group
12.2008 - 11.2014
Associate of Applied Science - Data Processing
Northeast Community College