Monica Bookwalter

Qualified customer service personnel with well-rounded experience in a
number of jobs requiring interpersonal skills. 20 years of experience in jobs
that pertain to human and consumer services in order to develop a proficient
understanding of the importance of company policy and customer
interactions to facilitate a professional and approachable workplace.

• Lake Linganore Swim Team, Frederick, MD, Volunteer Coordinator, 2015, Assign parent volunteer jobs and time slots for dual meets, track volunteer requirements and notify volunteers accordingly, oversee meet activity to ensure things are run in a smooth and organized manner
• MOM's Club, Frederick, MD, President, 2007, 2008, Preside at meetings, act as liaison with other organizations and the community, organize the local group's activities with the assistance of the Administrative VP and the executive board, responsible for preparing and presenting any reports on the local group's activities