Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miriam Jasso

Whittier,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Office Receptionist

Friends Of Family Health Center
08.2022 - 10.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Provided clerical support, addressing routine, and special requirements.
  • Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
  • Identified visitors' needs to offer solutions and information
  • Maintained clean reception area to promote positive, professional environment for clients.

Patient Service Representative

CHOC
12.2021 - 08.2022
  • Used coordination and planning skills to achieve results according to schedule.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Used Cerner to schedule appointments.
  • Compiled and reviewed medical charts.
  • Took copayments and compiled daily financial records.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Imputed over 200 charts in to spreadsheet organized by last name to be sent for storage

Medical Assistant

PIH Health
03.2020 - 04.2021
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Enhanced office efficiency by handling 50 callers per day.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled, rescheduled and handled cancelled appointments for patients.

Medical Assistant

Beverly Internal Medicine
06.2019 - 02.2020
  • Collected and documented patient medical information such as blood pressure and weight
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Obtained client medical history, including medication information, symptoms and allergies
  • Performed clerical duties, such as word processing, data entry, answering phones and filing
  • Ensured collection of lab specimens by appropriate lab courier
  • Escorted patients to examination rooms
  • Completed clinical procedures and gathered patient data for interpretation by physician
  • Tested and recorded blood glucose levels
  • Called and faxed pharmacies to submit prescriptions and refills

Education

Medical Assistant Certificate - undefined

Downey Adult School
Downey, CA
2019

Skills

  • Oral and written communication
  • Cardiopulmonary Resuscitation (CPR)
  • Computer literate
  • Fluent in English and Spanish
  • Active listening skills
  • Friendly
  • Data entry
  • Typing 45 WPM
  • Filling alphabetic/Numeral
  • Independent worker
  • Schedule Management
  • Multi-line phone proficiency
  • Sorting and labeling
  • Mail handling

Certification

  • American Heart Association BLS
  • Microsoft word Certification
  • Keyboarding Certification
  • Bi-literacy Certification
  • Mandated Reporter Certificate
  • Visitation Monitor

Timeline

Front Office Receptionist

Friends Of Family Health Center
08.2022 - 10.2023

Patient Service Representative

CHOC
12.2021 - 08.2022

Medical Assistant

PIH Health
03.2020 - 04.2021

Medical Assistant

Beverly Internal Medicine
06.2019 - 02.2020

Medical Assistant Certificate - undefined

Downey Adult School

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Miriam Jasso