Monica Campillo
Goodyear,AZ
Summary
Developed skills in fast-paced hospitality environment, including exceptional guest relations and efficient team coordination. Transitioning into new field with strong foundation in managing highly-pressure situations and providing excellent service. Seeking to leverage these transferable skills to make meaningful impact in different professional setting.
Overview
1
1
year of professional experience
Work History
Retail Associate
5 and Below
Tolleson, AZ, United States
09.2025 - 03.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed customer transactions efficiently using POS system.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Collaborated with cross-functional teams to streamline workflow processes and improve service delivery.
Hostess
Brunch & Sip
Phoenix
01.2025 - 06.2025
- Managed reservation system, optimizing seating arrangements for efficiency.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Trained new host staff on greeting protocols and guest seating arrangements.
- Handled guest inquiries and complaints, maintaining professionalism under pressure.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Adapted quickly to changing priorities during peak hours, maintaining efficient workflow.
Education
High School Diploma -
Primavera Online
Chandler05.2025
Skills
- Guest service
- Reservation coordination
- Problem-solving
- Teamwork and collaboration
- Exceptional communication
- Time management
- Cross-functional teamwork
Timeline
Retail Associate
5 and Below
09.2025 - 03.2026
Hostess
Brunch & Sip
01.2025 - 06.2025
High School Diploma -
Primavera Online