Monica Cardenas
Summary
Enthusiastic Pharmacy Technician with over 10 years of retail, close door pharmacy and costumer service experience. Dedicated to providing positive relationships with customers, pharmaceutical representatives, medical professionals, healthcare organization and insurance providers.
Overview
16
16
years of professional experience
Work History
Paraprofessional II (SDC)
Manteca Unified School District
4223 McDougald Blvd
08.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
Pharmacy Technician
Mule Creek State Prison
4001 CA-104 Ione, CA 95640
09.2022 - 05.2023
- Answered incoming phone calls and addressed questions from healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Deliver medications to the yards twice a day.
- Monthly medication inspection in clinics.
- Answered to emails regarding refill medications or missing medications.
Paraprofessional
Manteca Unified School District
Joshua Cowell Elementary, Manteca, CA 95336
12.2021 - 07.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Administered tests and assessments to evaluate student progress and performance.
Pharmacy Technician
Rx Express Pharmacy
711 E Market St, Stockton, CA 95202
03.2008 - 04.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Associate of Arts - Humanities And Social Sciences
San Joaquin Delta College
Stockton, CA07.2022
Pharmacy Technician - Pharmacy Technician
Boston Reed College
2799 Napa Valley Corporate Dr, Napa, CA08.2007
Skills
- Telephone Etiquette
- Team Player
- Active Listening
- Medical Terminology
- HIPAA Compliance
- Data Entry
- Customer Service
- Medical Insurance Claims Processing
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional II (SDC)
Manteca Unified School District
08.2023 - Current
Pharmacy Technician
Mule Creek State Prison
09.2022 - 05.2023
Paraprofessional
Manteca Unified School District
12.2021 - 07.2022
Pharmacy Technician
Rx Express Pharmacy
03.2008 - 04.2019
Associate of Arts - Humanities And Social Sciences
San Joaquin Delta College
Pharmacy Technician - Pharmacy Technician
Boston Reed College