Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Monica Choisser

Lewisville,TX

Summary

A dedicated, hard working, quality oriented person with extensive experience in various fields of work. Seeking full-time employment with a company who values these kinds of assets in an employee.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Caregiver

Homewatch CareGivers of Lewisville
Lewisville, TX
10.2023 - Current
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.

Production Lead

Our Service Works
Carrollton, TX
04.2022 - Current
  • Supervising the picking, packing and shipping of merchandise and the day-to-day activities and work performance of the warehouse.
  • Assisted assessment of finalized product development to maintain QC standards.
  • Inventory Management
  • Conducting inventory physically to manage data entry procedures relevant to order picking
  • Responsible for providing on-the-job training for warehouse employees in all areas of their job duties including safety and compliance.

Warehouse Team Lead

Norwex
Coppell, TX
08.2020 - 02.2022
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
  • Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Read work orders and received oral instructions to determine work assignments and material and equipment needs.
  • Set long-term goals and monitored day-to-day operations of warehouse.
  • Checked orders and documentation for accuracy.

General Trainer/Warehouse Lead

Bed Bath and Beyond Distribution Center
Lewisville, TX
07.2017 - 07.2020
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Monitored training effectiveness through observation and metrics analysis.
  • Developed practical training programs to impart knowledge and improve individual skill sets.
  • Worked with subject matter experts to validate relevancy of content.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Prepared hard copy training materials, module summaries, videos and presentations.
  • Conducted training classes for employees on features and operation of products, client tools and processes.
  • Designed training performance evaluations and provided training follow-up to incorporate feedback into future modules.

Education

Associate of Applied Science - Human Services

Southeastern Illinois College
Harrisburg, IL
06.2001

Skills

  • Strong organizational skills
  • Warehouse functions
  • Supervisory experience
  • Mentoring and training
  • Skilled in Microsoft Word, Microsoft Excel, Microsoft Outlook, Power Point
  • Planning production
  • Customer care
  • Time management

Accomplishments

  • Promoted from General Trainer to Warehouse Team Lead, in less than 12-months.
  • Recognized as Employee of the Month, Sept.2017 for outstanding performance and team contributions.

Certification

  • Electric Pallet Jack Certified - 2022
  • TABC Certified-2022

Timeline

Caregiver

Homewatch CareGivers of Lewisville
10.2023 - Current

Production Lead

Our Service Works
04.2022 - Current

Warehouse Team Lead

Norwex
08.2020 - 02.2022

General Trainer/Warehouse Lead

Bed Bath and Beyond Distribution Center
07.2017 - 07.2020

Associate of Applied Science - Human Services

Southeastern Illinois College

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Monica Choisser