Monica Collier

Serve as liaison between the patient and direct care providers, initiate care planning and subsequent action steps for high-risk members, develop a wholistic view of patient needs related to social determinants of health, identify existing barriers to engagement with necessary resources and support.

• Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.

Taught new hires how to complete key tasks and maintain compliance with standards.
Reported maintenance and repair needs for transportation vehicles and equipment.
Scheduling of drivers shifts in efficient manner
Keeps director of facilities up to date on any problems or concerns
Performs all assigned tasks ina professional manner as to reflect the highest integrity of
the facilities department

Stayed on top of business accounting, checking records regularly to identify and resolve problems
Developed customer base by delivering consistent customer service
Kept business in strict compliance with state and federal regulations, as well as industry best practices and consumer expectations
Planned and adjusted routes to account for traffic and construction issues, Maintained detailed logs, customer records, and DOT-required documentation. Kept truck clean and in good operating condition.

Provides administrative support to Women, Infants and Children program for the Department of Health Collect and records medical height/weight and hemoglobin levels Review client immunization record/Blood work, Issue benefits, Operates FL-Wise computer terminals, scanners, signature pads/card readers
Provide interactive newsletter contact and voter registration compliance Inventory, storage and accurate completion of special formula EBT card issue log, Completes pre-certification screen for anyone walking in and requesting WIC, Answer telephone to schedule appointments.

Planned and led activities to develop students' physical, emotional and social growth.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Attended in-services, workshops and seminars.
Responded to emergencies with calm, level headed approaches to de-escalate and calm students

Advocated for patients by connecting them with resources and support services.

Trained new staff on best practices in community outreach and client interaction techniques.

Help with resources, baby supplies, transportation & medical care
Clinic Assistant, Lead testing for children two and under, checked height, weight, blood pressure & hemoglobin, home visits