Ambitious young professional seeking to secure a position with an innovative company where my experiences can help enhance productivity and will hone in on the specified goals of the company while learning from established professionals.
Overview
11
11
years of professional experience
Work History
Bar Manager
TGI Fridays
08.2013 - Current
Responsible for recruiting, hiring, training, and managing teams up to 20 employees.
Planned and implemented events according to client's requirements (corporate, social, sporting events).
Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention
Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items.
Boosted revenue by offering promotions to foster new business.
Engaged with dissatisfied customer, sought resolutions, and addressed issues with staff.
Education
Bachelor of Science - Business Management
State University of New York At New Paltz
New Paltz, NY
05.2021
Skills
Excellent organizational time management, project management, and follow through skills
Knowledge of Microsoft Office Suite and Google Workshop
Capacity to perform responsibilities in accordance with federal and state regulations, credit union policies, and procedures
Email marketing to reach target audience and promote brand
Establish and maintain trusting relationships through consistent honesty, integrity, and professionalism in all interactions
Ability to embrace and foster change in a positive manner