Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Monica Cook

Wallis,TX

Summary

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Recognized as being the most popular tech among staff and patients. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Psychiatric Technician

Texana Crisis Center
Rose, Texas
04.2014 - Current
  • Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
  • Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
  • Provided direct patient care and monitored patients' physical, mental, and emotional status.
  • Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
  • Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
  • Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.

Residential Shift Supervisor

Fulshear Treatment To Transition
Needville, TX
05.2010 - 03.2014
  • Monitored the safety and security of residents in the facility.
  • Maintained a safe environment throughout the facility at all times.
  • Supervised medication administration to ensure accuracy and compliance with regulations.
  • Facilitated communication between staff members, residents, families and visitors.
  • Participated in meetings with other department heads to discuss operational issues.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Residential Unit Supervisor

Richmond Residential Treatment Center
Richmond, TX
05.2004 - 06.2007
  • Organized and facilitated group activities and educational programs for clients.
  • Conducted regular meetings with staff to discuss any concerns or issues related to clients' care.
  • Enforced rules and regulations set by the organization while promoting positive interactions among residents.
  • Facilitated communication between clinical team members regarding individual cases when needed.
  • Monitored the physical environment of the facility, making sure it is clean and secure at all times.
  • Responded promptly to emergency situations and provided appropriate interventions as needed.

Residential Unit Supervisor

Krause Residential Treatment Center
Katy, TX
11.1997 - 04.2004
  • Conducted regular meetings with staff to discuss any concerns or issues related to clients' care.
  • Responded promptly to emergency situations and provided appropriate interventions as needed.
  • Participated in case reviews and conferences with other professionals involved in providing care to clients.
  • Assisted in creating a safe living environment through implementation of crisis prevention techniques.
  • Provided guidance to new employees regarding policies, procedures, protocols.

Drill Instructor

Colorado County Boot Camp
Eagle Lake, TX
04.1999 - 12.1999
  • Monitored progress of each recruit in order to facilitate successful completion of boot camp.
  • Coordinated closely with other drill instructors in order to coordinate training schedules and activities efficiently.
  • Supervised inmate activities such as meals, recreation time, showers.
  • Conducted regular cell inspections to identify contraband, weapons, or other hazardous materials.
  • Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
  • Responded promptly to emergency situations in a professional manner, using appropriate force if needed.
  • Monitored security cameras to ensure safety of inmates and personnel.
  • Processed new inmates upon admission, including searching them for contraband items.
  • Supervised daily physical training sessions to ensure compliance with regulations.

ISS Aide

Lamar Consolidated Independent School District
Rosenberg, TX
09.2000 - 01.2021
  • Maintained accurate records of student progress, behaviors, and attendance.
  • Ensured all students had access to appropriate educational resources needed for success in the classroom environment.
  • Helped maintain a safe learning environment by enforcing rules and regulations set forth by the school district.
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.

Education

High School Diploma -

Brazos High School
Wallis, TX
05-1994

Skills

  • Regulatory Compliance
  • Patient Rapport
  • Emergency Response
  • Mental Health Support
  • De-Escalation Techniques
  • Behavior monitoring
  • Suicide Prevention

Affiliations

Very involved in my daughters schooling and her chosen extracurricular activities such as band, basketball, and track. I enjoy the outdoors, gardening, reading, and spending time with family and friends.

Accomplishments

Over the years I've received numerous employee of the month awards and numerous kudos from patients and supervisors. I've also received acknowledgement for my true passion and being dedicated to my job for ten years and being able to connect and build strong rapports with the patients in which I crossed paths with.

Certification

  • First Aid and CPR
  • Satori
  • Suicide Prevention

Timeline

Psychiatric Technician

Texana Crisis Center
04.2014 - Current

Residential Shift Supervisor

Fulshear Treatment To Transition
05.2010 - 03.2014

Residential Unit Supervisor

Richmond Residential Treatment Center
05.2004 - 06.2007

ISS Aide

Lamar Consolidated Independent School District
09.2000 - 01.2021

Drill Instructor

Colorado County Boot Camp
04.1999 - 12.1999

Residential Unit Supervisor

Krause Residential Treatment Center
11.1997 - 04.2004

High School Diploma -

Brazos High School

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