Monica Davey
San Diego,CA
Summary
Dynamic professional with a strong background in infection control and customer service, honed at Smylife as a Dental Sterilization Technician. Proven ability to maintain a sterile environment while ensuring patient safety. Recognized for exceptional teamwork and organizational skills, consistently enhancing operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
Dental Sterilization Technician
Smylife
Tijuana Mexico
01.2024 - 01.2025
- Maintained a sterile environment in the dental office through consistent cleaning, sanitizing, and organization of workstations.
- Ensured patient safety by strictly adhering to OSHA regulations and CDC guidelines for infection control.
- Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
- Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
- Maintained records on sterilizing procedures and parameters using Software.
Server
Salud
San Diego, CA
02.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host/server
Dirty Birds
San Diego, CA
02.2022 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Receptionist
Davey Autobody
San Diego, CA
09.2018 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Live in Caregiving
Private Employers
San Diego, CA
01.2022 - 06.2022
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
Cashier
Costco
Chula Vista, CA
09.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Helix Charter High School
La Mesa, CA06.2019
Skills
- Patient confidentiality
- Infection control expertise
- Cross-contamination prevention
- Customer service
- Sterilization monitoring
- Teamwork and collaboration
- Problem-solving
- Time management
- Organizational skills
Timeline
Server
Salud
02.2024 - 06.2024
Dental Sterilization Technician
Smylife
01.2024 - 01.2025
Host/server
Dirty Birds
02.2022 - 01.2024
Live in Caregiving
Private Employers
01.2022 - 06.2022
Cashier
Costco
09.2021 - 02.2022
Receptionist
Davey Autobody
09.2018 - 01.2023
High School Diploma -
Helix Charter High School