Monica Davis-Cheeseboro
Rockaway Beach
Summary
Results-driven Operations Manager with expertise in process improvement, inventory management, and staff development. Recognized for enhancing operational efficiency and driving customer satisfaction through strategic initiatives.
Overview
16
16
years of professional experience
Work History
Assistant Operations Manager
Raymour & Flanigan
55 Johnson Rd Lawrence, NY, 11559
08.2021 - 03.2026
- Conducted regular performance evaluations, providing feedback to team members and supporting professional growth initiatives.
- Collaborated with cross-functional teams to align operational goals with overall business objectives, ensuring cohesive execution.
- Oversaw daily warehouse operations to ensure efficient order fulfillment and inventory management.
- Implemented process improvements that enhanced workflow efficiency and accuracy.
- Managed shipping logistics to ensure timely delivery of products to customers.
- Supervised daily warehouse operations, ensuring compliance with safety protocols and best practices.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
Operations Manager
Sephora
NY, NY
08.2010 - 10.2020
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Developed and implemented training programs for staff to improve operational efficiency and customer service skills.
- Led cross-functional teams to drive initiatives that increased overall store performance and enhanced customer experiences.
- Analyzed sales data to identify trends, optimizing product placement strategies for increased revenue generation.
- Established KPIs for team performance, monitoring outcomes to ensure alignment with business objectives and continuous improvement.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
High School Diploma -
Beach Channel High School
Rockaway Park, NYSkills
- Problem-solving
- Customer service
- Inventory management
- Strategic planning
- Health and safety compliance
- Retail operations management
- Building and facility management
- Process improvement
- Warehouse operations management
- Team leadership
Timeline
Assistant Operations Manager
Raymour & Flanigan
08.2021 - 03.2026
Operations Manager
Sephora
08.2010 - 10.2020
High School Diploma -
Beach Channel High School