Monica Dean
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Security Officer
Sunstate Security
Oxford
05.2024 - Current
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect suspicious activities and potential hazards.
- Responded swiftly to alarms and emergencies, coordinating with local law enforcement.
- Assisted in conducting security screenings for personnel and visitors at entry points.
- Documented incidents and prepared detailed reports for management review.
- Provided excellent customer service while addressing inquiries from visitors and staff.
- Maintained accurate logs of all security related activities.
Security Officer
North Carolina Detective Agency
Henderson
05.2023 - 04.2024
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to detect suspicious activities and potential hazards.
- Responded swiftly to alarms and emergencies, coordinating with local law enforcement.
- Checked for safety hazards and took corrective action when necessary.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Operated communication systems between officers stationed throughout the facility.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Monitored CCTV systems to ensure safety and security of premises.
Detention Officer
Granville county detention center
Oxford
03.2021 - 01.2023
- Supervised inmate activities and ensured adherence to facility rules.
- Conducted regular safety checks throughout the detention center premises.
- Managed inmate intake and booking processes efficiently and accurately.
- Documented incidents and maintained accurate reports for daily operations.
- Assisted in crisis intervention strategies to de-escalate potential conflicts.
- Collaborated with law enforcement and court personnel during inmate transfers.
- Trained new officers on facility procedures and emergency response protocols.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Education
Nurses Aid 1 - Nurse Aid
Vance-Granville Community College
Henderson, NCSkills
- Incident reporting
- Emergency response
- Threat assessment
- Surveillance monitoring
- Customer service
- Attention to detail
- Effective communication
- Data entry accuracy
- Complex Problem-solving
- Document management
- Conflict resolution
- Team collaboration
- De-escalation techniques
Timeline
Security Officer
Sunstate Security
05.2024 - Current
Security Officer
North Carolina Detective Agency
05.2023 - 04.2024
Detention Officer
Granville county detention center
03.2021 - 01.2023
Nurses Aid 1 - Nurse Aid
Vance-Granville Community College