Monica De La Garza-Garza
Waukegan,IL
Summary
Sales Professional with commitment to providing exceptional care to all patients and costumers. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Also, a reliable Dental Assistant with 3 years of experience efficiently handling administrative tasks and assisting chairside with dental procedures. Expert in assisting with setting up exam rooms, taking dental radiographs and preparing materials for impressions or restorations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager
Royal Furniture
02.2015 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Dental Surgery Assistant
Midwest Periodontics & Implantology, Inc
02.2019 - 06.2022
- Holding open incisions, stopping bleeding and closing incisions
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Verified patient insurance eligibility and benefits.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient X-rays and images for review by dentist.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Education
Certificate In Dental Assistance - Dental Assisting
First Institute
Crystal Lake, IL05.2020
Associate of Science - Science
College of Lake County
Grayslake, IL05.2018
High School Diploma -
Waukegan High School
Waukegan, IL05.2013
Skills
- Direct Sales
- Time Management
- Goals and Performance
- Product Knowledge
- Profit and Revenue-Generating Strategies
- Communication and Engagement Techniques
- Exceptional Multitasking Skills
- Product Knowledge
- Profit and Revenue-Generating Strategies
- Communication and Engagement Techniques
- Exceptional Multitasking Skills
- Morphology HIPAA Regulations
- Dentrix, scheduling, insurance Exposure to Radiology Dental Terminology
- Laboratory Procedures Operative/Chair side Assisting
- Goal Driven and Excellent Leader Patient Preparation Dental Records
- Administrative Procedures Infection Control CPR and Basic First Aid
Certification
- Certified Dental Assistant
Languages
Spanish
Native or Bilingual
Timeline
Dental Surgery Assistant
Midwest Periodontics & Implantology, Inc
02.2019 - 06.2022
Sales Manager
Royal Furniture
02.2015 - Current
Certificate In Dental Assistance - Dental Assisting
First Institute
Associate of Science - Science
College of Lake County
High School Diploma -
Waukegan High School
Similar Profiles
Sreehas J SSreehas J S
Warehouse and Logistics Executive at Royal Furniture GroupWarehouse and Logistics Executive at Royal Furniture Group
Neal HamiltonNeal Hamilton
Sales Associate at Royal FurnitureSales Associate at Royal Furniture
SAHAYA NIRMAL ASMANTHA RAJSAHAYA NIRMAL ASMANTHA RAJ
Procurement Executive at FINE EDGE FURNITURE AND DECOR INDUSTRY LLCProcurement Executive at FINE EDGE FURNITURE AND DECOR INDUSTRY LLC