Summary
Overview
Work History
Skills
References
Other
Languages
Timeline
Generic

Monica De Los Santos

Scottsbluff,NE

Summary

Driven and resourceful with 5+ years of experience as an administrative secretary and 15+ years with Scottsbluff Public Schools. Successfully manages high-volume workloads. Detail-oriented with excellent people-skills. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

Sec. to Directors of Scottsbluff Public Schools

Scottsbluff Public Schools
Scottsbluff, NE
11.2017 - Current
  • Greet arriving visitors, determine nature and purpose of visit and direct individuals to appropriate destinations.
  • Transcribe phone messages and relay to appropriate personnel.
  • Created and regularly update spreadsheets to support building secretaries.
  • Create all Special Education Enrollments, Non-public School Enrollments, Homeschool Enrollments.
  • Process all incoming and outgoing Option Applications.
  • Process In-District Transfers.
  • Facilitate annual driver's training and maintain all drivers' records and process all trips through Trip Direct.
  • Handle conference room scheduling.
  • Promote team productivity by keeping supplies organized and well-stocked.
  • Help organize and update schedules for directors..
  • Coordinate office events to boost staff moral.
  • Answer high volumes of phone calls and email inquiries.
  • File paperwork and organize computer-based information.
  • Handle catering arrangements for meetings.
  • Manage outgoing and incoming mail, email and faxes.
  • Organize materials for meetings & arrange spaces for meetings to take place.
  • Translate for families.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Collaborated with team members to achieve target results.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Proved successful working within tight deadlines and fast-paced atmosphere

Guidance Office Secretary/Registrar

Scottsbluff Public Schools
Scottsbluff, NE
08.2013 - 11.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to counselors by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Created all enrollments for all 6th-8th grade students.
  • Data entry.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Offered technical support and troubleshot issues.
  • Translate for families.

Paraprofessional /Office Assistant

Scottsbluff Public Schools
Scottsbluff, NE
08.2006 - 08.2013
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Graded tests and papers and recorded grades for teaching staff.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Reported on student progress, behavior and social skills to parents.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Provided clerical support, addressing routine and special requirements.
  • Created and uploaded behavior reports for principal.
  • Executed record filing system to improve document organization and management.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Verified accuracy of records by consistently updating families information Into Infinite Campus.
  • Interacted with families by phone, email or in-person to provide information.
  • Recognized behavior issues prior to escalation and applied appropriate techniques for effective resolution.
  • Entered data using Infinite Campus, following procedures to keep information private.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked.
  • Supported staff on special assignments.
  • Translated for families.

Skills

  • Detail Oriented
  • Reliable and Responsible
  • Excellent Customer Service
  • Record keeping and Documentation
  • Work Prioritization
  • Data Entry
  • Calendars and Scheduling
  • Catering Coordination
  • Time Management
  • Translator

References

Rick Myles

5358 Hawthorn Trail

Littleton, CO, 80125

(308) 672-8389


Lavon Hood

274 Siesta Drive

Windsor, CO, 80550

(719) 221-3551


Bert Wright

3607 12th Avenue

Scottsbluff, NE, 69361

(308) 631-9535


Dr. Mark Westphal DDS & Amy Westphal

222 E 37th Street

Scottsbluff, NE, 69361

308-631-5630 & 308-631-1563


Linda Broderick

502 E 35th Street

Scottsbluff, NE, 69361

(308) 641-4570


Rev. Dr. Tyson Lambertson

2901 Primrose Drive

Scottsbluff, NE, 69361

(308) 220-8281


Ashley Hobbs

2422 Avenue B

Scottsbluff, NE, 69361

(308) 672-1480


Other

Active in the following groups at The Rock Church:

  • Worship Team
  • Food Ministries
  • Communion Team

Languages

Spanish
Professional Working

Timeline

Sec. to Directors of Scottsbluff Public Schools

Scottsbluff Public Schools
11.2017 - Current

Guidance Office Secretary/Registrar

Scottsbluff Public Schools
08.2013 - 11.2017

Paraprofessional /Office Assistant

Scottsbluff Public Schools
08.2006 - 08.2013

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Monica De Los Santos