Monica Ferguson
Havre De Grace
Summary
Hard-worker with a harder head, known for standing up and trying again if need be. Acquired a number of valuable skills through the years of experience in different environments. Highly adaptable and dedicated to achieving proficiency in the workplace.
Overview
7
7
years of professional experience
Work History
Deli Associate
Weis Markets Inc
Havre De Grace, MD
02.2026 - Current
- Supervised daily deli operations, ensuring compliance with health and safety regulations.
- Trained and mentored new associates on food preparation and customer service standards.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Developed routines to ensure a clean and professional food service environment.
Machine Operator
Holman Logistics
Perryville, Maryland
09.2024 - 11.2025
- Unloaded inbound deliveries and put the product away efficiently.
- Operated and maintained machinery to ensure optimal performance and safety compliance.
- Monitored production processes, identifying and resolving issues to minimize downtime.
Cashier
Pat’s Pizzeria
Havre de Grace, Maryland
04.2023 - 09.2024
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline order fulfillment during peak hours.
Cashier/Manager
7 Eleven
Havre de Grace, Maryland
05.2019 - 04.2023
- Supervised daily operations to ensure efficient customer service and accurate cash handling.
- Trained and mentored new cashiers, fostering a collaborative team environment.
- Coached employees on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored areas for security issues and safety hazards.
Education
High School Diploma -
Havre de Grace High School
Havre de Grace, MD05-2018
Skills
- Forklift operation
- Food safety
- Cleaning and sanitizing
- Customer engagement
- Workplace safety
- Stock rotation
- POS system operation
- Inventory control
- Cash handling proficiency
Timeline
Deli Associate
Weis Markets Inc
02.2026 - Current
Machine Operator
Holman Logistics
09.2024 - 11.2025
Cashier
Pat’s Pizzeria
04.2023 - 09.2024
Cashier/Manager
7 Eleven
05.2019 - 04.2023
High School Diploma -
Havre de Grace High School