Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Associate
Kroger
10.2022 - 09.2023
Greets and serves customers at deli counter
Prepares salads and sandwiches for sales floor
Slices meats and cheeses for sales floor
Checks and dates products in deli cooler
Cleans slicers and washes deli utensils.
Lowe's Associate
Lowe's
02.2022 - 09.2023
Responsible for assisting customers on the sales floor
Responsible for operating a forklift to unload trucks
Ensure received packages are stocked on the sales floor
Operates forklift to stock Lumber department and load customers
Zones and cleans Lumber Department
Completes lumber related online orders.
Crew Member
Wendy's
09.2018 - 08.2021
Ensure all food orders are assembled correctly within stated time goals
Maintain a clean, safe, and fully stocked dining room, restroom, and work area
Responsible for prepare, portions, and serves hot food orders per customer requests (sandwiches, chili, baked potato, fries, etc.)
Stocks, portions, and serves beverages
Operate cash register according to cash operations policies
Responsible for taking orders from customers, personally and from intercom system, interfaces with customers and provides top quality service
Assist in prepping restaurant for opening & closing.
MPLOY Intern
MPLOY Youth Summer Experience
06.2018 - 07.2018
Mapped out an accounting software called QuickBooks
Simulated the creation of a business
Simulated the presentation of a business to potential investors.
Education
Computer Information Technology: Cyber Defense Concentration -
Southwest Tennessee Community College
Memphis, TN
High School -
Freedom Preparatory Academy
Memphis, TN
06.2020
Skills
Efficient learner and worker
Proficient team member
Adept problem solver
Effective communication
Customer Engagement
Safe Food Handling Practices
Inventory Rotation
Cooking
Register Operations
Equipment Safety
Forklift Operation
Call Management
Certification
Certified Forklift Operator, Lowe's - 2 years
Timeline
Deli Associate
Kroger
10.2022 - 09.2023
Lowe's Associate
Lowe's
02.2022 - 09.2023
Crew Member
Wendy's
09.2018 - 08.2021
MPLOY Intern
MPLOY Youth Summer Experience
06.2018 - 07.2018
Computer Information Technology: Cyber Defense Concentration -