Monica Galloway
Wilmington,NC
Summary
I'm a Certified Nursing Assistant, whose full of compassion, empathy, patience, understanding, and love. With over 20 years of experience, I deliver high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. I'm kind,energetic,and professional, with an outstanding bedside manner and charting abilities.
Overview
7
7
years of professional experience
Work History
CNA
Tom Tully
Wilmington, NC
02.2023 - Current
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Identified changes in resident behavior and communicated them to families and other healthcare professionals.
Patient Care Coordinator
Interim HealthCare
Wilmington, NC
08.2019 - 12.2023
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Explained policies, procedures and services to patients.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
CNA
Well Care Home Health
Wilmington, NC
11.2016 - 08.2019
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Administered medications under supervision of a licensed nurse.
Education
CNA
Britthaven
Wilmington07-1999
High School Diploma -
Emsley A Laney High School
Wilmington, NC05-1997
Skills
- Patient Management
- Helping with medication
- Catheter change and preparation
- Safety Precautions
- HIPAA Compliance
- Case Management
- Infection control procedures
- Collecting specimens
Accomplishments
2021 Paraprofessional
Timeline
CNA
Tom Tully
02.2023 - Current
Patient Care Coordinator
Interim HealthCare
08.2019 - 12.2023
CNA
Well Care Home Health
11.2016 - 08.2019
CNA
Britthaven
High School Diploma -
Emsley A Laney High School