Monica Garcia
Richland,WA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project coordination and healthcare customer service best practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Kadlec Regional Medical Center
03.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Taught patients about medications, procedures, and care plan instructions.
Lead COVID-19 Coordinator
Medcor
09.2021 - 12.2022
- Enhanced community safety by developing and implementing comprehensive COVID-19 prevention and response strategies.
- Collaborated with medical professionals to develop accurate and up-to-date educational materials on COVID-19 prevention measures.
- Implemented rigorous cleaning schedules for facilities, minimizing the likelihood of virus spread via surfaces or shared spaces.
- Assisted in coordinating vaccination clinics for employees, streamlining scheduling processes and improving accessibility to vaccines.
- Evaluated daily reports on infection rates, adjusting response strategies as needed based on data analysis.
- Ensured compliance with local, state, and federal regulations pertaining to COVID-19 management in the workplace.
- Supported contact tracing efforts by maintaining accurate records of employee interactions and potential exposures.
Education
Bachelor of Science - Healthcare Administration
Columbia Basin College
Pasco, WA12.2025
Associate of Applied Science - Medical Assistant
Big Bend Community College
Moses Lake, WA06.2018
Skills
- Professionalism and Ethics
- Data Entry
- Clinical Documentation
- Teamwork and Collaboration
- Customer Service
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Lead Medical Assistant
Kadlec Regional Medical Center
03.2023 - Current
Lead COVID-19 Coordinator
Medcor
09.2021 - 12.2022
Bachelor of Science - Healthcare Administration
Columbia Basin College
Associate of Applied Science - Medical Assistant
Big Bend Community College