Ruby Aguirre
Bakersfield,California
Summary
Dynamic Lead Medical Assistant with a proven track record at Arise Psychiatric Medical Group with Mental health patients, enhancing patient care through effective education and empathetic support. Skilled in HIPAA compliance and patient scheduling, I implemented a successful patient education program, significantly improving community health awareness and patient engagement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Arise Psychiatric Medical Group
04.2024 - Current
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
- Supported psychiatric evaluations by preparing examination rooms and maintaining necessary supplies.
- Coordinated patient scheduling and managed appointment reminders to enhance clinic efficiency.
Medical Assistant
Pain Institute of Central California
08.2021 - 03.2024
- Administered medications and injections as directed by physicians, adhering to safety protocols.
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient experience.
- Assisted in patient intake process, ensuring accurate information collection and documentation.
- Coordinated patient scheduling, optimizing clinic flow and reducing wait times effectively.
- Educated patients on treatment plans and medication usage, enhancing understanding and compliance.
- Monitored vital signs and recorded patient data, contributing to comprehensive medical records.
- Collaborated with healthcare team to streamline processes, improving overall operational efficiency.
- Implemented inventory management system for medical supplies, reducing waste and ensuring availability.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
High School Diploma -
UEI College
Bakersfield, CA05-2021
Skills
- HIPAA compliance
- Clinical leadership
- Scheduling and appointment management
- Vital signs monitoring
- Patient education and counseling
- Medical office administration
- Professionalism and ethics
- Critical thinking
- Medical terminology proficiency
- CPR
- Appointment setting
- Patient scheduling
- Valid CA driver's license
- Payment collection
- Family education
- Direct patient care
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Professional Working
Timeline
Lead Medical Assistant
Arise Psychiatric Medical Group
04.2024 - Current
Medical Assistant
Pain Institute of Central California
08.2021 - 03.2024
High School Diploma -
UEI College