Knowledgeable Certified Medical Assistant with exceptional background over Eight years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Family Practice And Counseling Network
Philadelphia, PA
08.2022 - Current
Promptly rooms patients, using EMR to alert provider that patient is ready: reviews past medical, surgical, family, smoking history, allergies, medications; notes corrections in EMR, notes medication refills needed for the physician to review, initiates self-management goal setting where appropriate, obtains patient’s vital signs and documents in EMR, prepares chart for patient visit, understands insurance restrictions for lab work, referral needs, precertification requirements.
Observes patient condition and communicates any abnormal data or changes to provider.
Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam, remains in exam room when necessary/requested.
Specimen management: obtain specimens for testing if applicable (including performing phlebotomy and anterior nares nasal swab collections), performs laboratory and screening tests, records results in EMR and reconciles with logs where appropriate, documents and reports findings to providers, performs all quality controls as per Point of Care Testing guidelines, prepares specimens for transport as necessary.
Performs EKGs and other outpatient screening tests as per NP order and after properly preparing the patient; accurately documents results in EMR.
Assists with minor surgical procedures by handing instruments, maintaining sterile field, positioning of patient and other duties within scope of responsibility. Functions as a witness for procedural consents if required.
Responds appropriately to emergency/code situations.
Gives injections and vaccines; reads PPD results, under the direction of the provider/orders and documents in EMR.
Demonstrates competence in the observation, treatment, and care of the specific patients served in that practice, whose ages may range from neonate to geriatric.
Registered Medical Assistant
Family Practice And Counseling Network
Philadelphia, PA
08.2015 - 08.2022
Effectively communicate with doctors, staff and patients
Completion of Referrals and Prior Authorizations
Measured and monitored patient EKGs
Scheduling of appointment calls for outside offices
Measured and monitored patient vital signs and recorded results into EMR
Performed routine tests such as urine dip stick, vision and hearing tests.
Perform venipuncture, injections and capillary sticks
Sterilized medical instruments as needed.
Lab specimen preparation
Improved customer satisfaction by finding creative solutions to problems.
Assist with covid-19 testing while following guidelines and universal precautions to prevent the spread if the virus
Prepare treatment rooms for patients, including cleaning surfaces and restocking supplies.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Contacted pharmacies to submit and refill patients' prescriptions.
Administrative Medical Assistant
Tech Observer
Paramus, NJ
02.2014 - 08.2015
Assist with office work including filing, chart copying and answering phones
Coordinate flow of patients and escort them to examination room
Measured and monitored patient vital signs.
Maintain equipment for procedures
Schedule patient appointments for outside offices
Increased customer satisfaction by greeting visitors promptly and professionally.
Human Resources Coordinator at The Family Practice And Counseling Network (RHD)Human Resources Coordinator at The Family Practice And Counseling Network (RHD)