Asia Berry
New Orleans,LA
Summary
Experienced medical professional skilled in care coordination and patient education. Strong background in managing daily operations and supporting clinical teams, ensuring optimal patient experiences and compliance with healthcare standards.
Overview
12
12
years of professional experience
Work History
Lead Medical Assistant
Ochsner Health Center
New Orleans, Louisiana
2018.06 - Current
- Directed daily activities of medical assistants and clinical staff.
- Coordinated patient appointments and managed scheduling for providers.
- Conducted patient intake and documented medical histories accurately.
- Educated patients on treatment plans and medication instructions.
- Implemented office protocols to enhance workflow efficiency and compliance.
- Trained new medical assistants on policies and best practices.
- Managed inventory of medical supplies and placed orders as needed.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Set up, cleaned and stocked examination rooms with medical supplies.
- Responded quickly and efficiently to emergency situations within the healthcare facility.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
- Reviewed patients' medical histories prior to their visits to ensure accuracy of information provided by the physician.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Communicated effectively with patients regarding their health concerns or questions about treatment options.
- Performed administrative duties such as filing, billing and coding of insurance claims.
- Coordinated with other departments within the hospital setting to facilitate a smooth workflow throughout the facility.
- Developed effective strategies for improving customer service standards in order to increase patient satisfaction levels.
CNA
Advantage Staffing Agency
New Orleans, Louisiana
2016.09 - 2019.01
- Assisted with daily living activities and personal hygiene for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
Patient Care Technician
Ochsner Medical Center
New Orleans, Louisiana
2016.12 - 2018.06
- Monitored vital signs and reported changes to medical team promptly.
- Maintained cleanliness and safety of patient rooms and equipment.
- Provided emotional support to patients and families during treatment processes.
- Collaborated with multidisciplinary teams to enhance patient care plans.
- Responded promptly to patient call lights and addressed needs effectively.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Helped create a safe environment by following infection control policies.
CNA
Visiting Angles
New Orleans , LA
2015.01 - 2017.08
- Provided compassionate care to residents in various healthcare settings.
- Assisted with daily living activities and personal hygiene for patients.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents and staff.
CNA
Nursing Home
New Orleans, Louisiana
2014.03 - 2017.01
- Provided compassionate care to residents in various healthcare settings.
- Assisted with daily living activities and personal hygiene for patients.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored vital signs and reported changes to nursing staff promptly.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Education
Diploma - Nursing
Blue Cliff College
LA2019-05
Skills
- Clinical leadership
- Clinical assistance
- Care coordination
- Patient scheduling
- EHR management
- Electronic health records
- Clinical documentation
- Insurance verification and billing
- Insurance verification
- Patient care techniques
- Patient education
- Medical terminology proficiency
- Healthcare regulations
- Medical office administration
- Inventory management
- Inventory control
- Clinical flow management
- Data entry
- Customer service standards
- Team collaboration
- Communication skills
- Problem solving
- Critical thinking
- Time management
- Compassionate
- Adaptable
- Ethical professionalism
- Family communication
- Quick problem solver
- Medical supply management
- Adaptable
Timeline
Lead Medical Assistant
Ochsner Health Center
2018.06 - Current
Patient Care Technician
Ochsner Medical Center
2016.12 - 2018.06
CNA
Advantage Staffing Agency
2016.09 - 2019.01
CNA
Visiting Angles
2015.01 - 2017.08
CNA
Nursing Home
2014.03 - 2017.01
Diploma - Nursing
Blue Cliff College