Ashly Glasper
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
1823
1823
years of professional experience
Work History
Lead Medical Assistant
Healthy Minds Group/psych
Las Vegas , NV
08.2022 - 03.2024
- Monitored progress of clients throughout their course of treatment.
- Advised family members on strategies for supporting their loved ones through recovery process.
- Coordinated referrals to external agencies or specialists when additional support was required by clients.
- Responded promptly to emergency calls from distressed individuals seeking assistance.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Changed dressings on wounds to prevent infection and check for healing.
Medical Assistant
RCM
Stockton, CA
01.2020 - 01.2022
- Maintained accurate records of student health information.
- Administered and supervised administration of prescription medication to students.
- Advised parents and guardians about their child's health status at school or home.
- Contacted parents or medical facilities when student condition warranted.
- Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
- Responded quickly to emergency situations involving student health issues.
- Provided health services to students, including first aid and administering medication.
- Monitored immunization requirements for all enrolled students.
- Conducted screenings for vision, hearing, growth, and physical development.
- Documented observations of student behavior, complaints or physical symptoms.
- Assisted in the management of communicable diseases among students.
Medical Assistant
Community Medical Center manteca
Manteca, CA
01.2020 - 01.2021
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Responded to patient callbacks and phone-in prescription refill requests.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
Medical Assistant Intern
Foot And Ankle Clinics
Turlock, CA
05.202 - 01.2020
- Supported the clinical team in delivering quality patient care through efficient workflow processes.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Cleaned and maintained medical equipment following procedures and standards.
Store Manager
Ross Dress for Less
Livermore, CA
06.2016 - 12.2019
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Trained and mentored associates to teach daily tasks and procedures.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
Sales Associate
Macys Department Store
Modesto, CA
04.2012 - 12.2015
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
In Home Caregiver
Caregiver Services Inc.
Stockton, CA
10.2008 - 02.2012
- Performed light housekeeping tasks such as laundry, dusting and vacuuming.
- Maintained clean and well-organized environment for client happiness and safety.
- Developed relationships with family members and caregivers of clients.
- Assisted with activities of daily living, including bathing, dressing, grooming, toileting, and eating.
- Provided emotional support by listening attentively to concerns expressed by clients.
- Responded promptly to emergency situations in a calm manner.
Education
High School Diploma -
St Gregory High School
Modesto, CA08-2009
Some College (No Degree) - Medical Assistant
Abrams College
Modesto CaSkills
- Patient Scheduling
- Payment Collection
- Procedure Assistance
- Patient-Focused Care
- HIPAA Compliance
- Customer Service
- Reliable Transportation
- Sterile Technique
- Vital Sign Monitoring
- CPR
- Understanding of Medical Laws
- Quick Problem Solver
- Direct Patient Care
- STD Counseling
- Certified in Basic Life Support (BLS)
- Appointment Setting
- Wound Care Specialist
Timeline
Lead Medical Assistant
Healthy Minds Group/psych
08.2022 - 03.2024
Medical Assistant
RCM
01.2020 - 01.2022
Medical Assistant
Community Medical Center manteca
01.2020 - 01.2021
Store Manager
Ross Dress for Less
06.2016 - 12.2019
Sales Associate
Macys Department Store
04.2012 - 12.2015
In Home Caregiver
Caregiver Services Inc.
10.2008 - 02.2012
High School Diploma -
St Gregory High School
Some College (No Degree) - Medical Assistant
Abrams College
Medical Assistant Intern
Foot And Ankle Clinics
05.202 - 01.2020
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