Monica Garcia
Eastvale ,CA
Summary
Diligent Food Service Team Member offering over 18 years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff. Reliable Food Service Worker bringing 18 years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.
Hardworking Psychotherapist with progressive experience across various mental health settings. Background working in in-patient environments. Knowledgeable in providing supervision to interns and volunteers.
Empathetic mental health counselor proficient in applying various methodology skills to facilitate client mental health. Bilingual with expertise in applying therapeutic approaches to promote patient health and growth. Offering several years' experience the field field.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
22
22
years of professional experience
Work History
Mental Health Worker
Anaheim Community hospital
Anaheim , CA
03.2024 - Current
- Assessed clients' mental health, abilities and disabilities to develop individualized treatment plans.
- Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
- Conducted weekly home visits to assess the safety of each patient's living environment.
- Advised clients on how to manage symptoms associated with their condition such as insomnia or mood swings.
- Documented all patient interactions, treatment plans, and progress notes in electronic health records.
- Assisted patients in developing life skills for improved independence.
- Prepared and maintained required treatment records and reports.
- Encouraged clients to set personal goals related to their mental health recovery process.
- Created client treatment plans based on assessments and goals.
Food Service Worker
Anaheim Community hospital
Anaheim, California
08.2023 - 07.2024
- Organized take-out orders for customers who requested them.
- Operated dishwashing machines safely and efficiently.
- Served meals to customers in a friendly and courteous manner.
- Replenished condiments at customer tables as needed.
- Delivered food orders promptly and accurately to guests tables.
Food Service Worker
Spectra Food Services
Costa Mesa, CA
03.2003 - 05.2024
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Maintained order and cleanliness of work areas to conform with health codes.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Planned and coordinated special events to boost customer numbers and profits.
- Completed regular bar inventories and daily requisition sheets.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer and cocktails for patrons.
- Met customer, business operations and server needs with minimal errors or delays.
- Stocked bar with beer, wine, liquor and related supplies.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Restocked beer and liquor regularly and after special events.
- Received cash and card payments for balances owed..
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept customer and food preparation areas clean and well-organized.
- Managed and restocked drink stations.
- Wrapped silverware efficiently and organized napkins for up to 50 guests.
- Prepared individual condiments and dispensers for transportation to catering locations.
- Reported food inventory and supplies to management to reorder and maintain adequate stock.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Stocked server areas with supplies before, during and after shifts.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Food Service Worker
Saddleback Memorial Medical Center
Laguna Hills, CA
02.2016 - 07.2023
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Received food orders from individuals and explained offerings.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
- Washed, peeled and seeded fruits and vegetables.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Monitored inventory to keep adequate stock of food items and supplies.
- Created food items following substitutions for dietary needs, food allergies and preferences.
- Set up, restocked and cleaned dining areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Prepared foods depending on menu created by chef for each meal.
- Performed variety of duties related to food service.
- Operated cash register to process cash, check and credit card transactions.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Maintained professional demeanor during interactions with customers and co-workers.
- Used kitchen equipment and utensils to create dishes from ingredients.
- Documented service, sanitation and meal delivery time for residents.
- Kept customer and food preparation areas clean and well-organized.
- Managed and restocked drink stations.
- Wrapped silverware efficiently and organized napkins for up to 100 guests.
- Prepared individual condiments and dispensers for transportation to catering locations.
- Reported food inventory and supplies to management to reorder and maintain adequate stock.
- Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Set up trays and 50 to situate food at Laguna Hill.
- Served food to over 100 customers per shift.
- Washed trays, 50 and 50 items to sanitize.
Education
High School Diploma -
Saddleback High School
Santa Ana, CA06.2005
Skills
- Multitasking
- Food Preparation
- Customer Service
- Working with Diverse People
- Strong Work Ethic
- Friendly and Outgoing
- Problem-Solving
- ServSafe Certification
- Interpersonal Skills
- Cleaning and Sanitizing
- Positive Attitude
- Team Oriented
- Fast-Paced Environment
- Food and Safety Standards
- Working Quickly
- Cash Register Operation
- Food Assembly
- Hospital Standards
- Menu Item Familiarity
- Safe Food Handling
- Menu Memorization
- Wine Pairings
- Table Setting Arrangements
- Food Inspection
- Seating Assignment Preparation
- Covid-19 Safety Protocols
- Quick Learner
- Productivity and Efficiency
- Dish Preparation
- Confidentiality
- Care Delivery
- Patient evaluations
- Progress Monitoring
- Client Support
- Patient support
- Suicide Prevention
- Developing relationships
- Relationship building
- Research
- Interpersonal communication
- Friendly, positive attitude
- Teamwork and collaboration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Mental Health Worker
Anaheim Community hospital
03.2024 - Current
Food Service Worker
Anaheim Community hospital
08.2023 - 07.2024
Food Service Worker
Saddleback Memorial Medical Center
02.2016 - 07.2023
Food Service Worker
Spectra Food Services
03.2003 - 05.2024
High School Diploma -
Saddleback High School