Monica Garza
PFLUGERVILLE,Texas
Summary
With a proven track record at ABM Industries, I excel in team leadership and training, driving teams toward excellence and achieving company objectives. Skilled in policy enforcement and employee motivation, I leverage my experience to foster environments of growth and efficiency, ensuring high levels of customer satisfaction and team performance. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
10
10
years of professional experience
Work History
Lead Supervisor
ABM Industries
10.2021 - Current
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Janitorial Worker
ISS Facility Services
04.2018 - 04.2020
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
CNA
St Dominic Nursing Home
06.2014 - 07.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certified Nurse Aide -
Pasadena High School
Pasadena, TXSkills
- Training and mentoring
- Goal-Oriented
- Policy Enforcement
- Employee Motivation
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Lead Supervisor
ABM Industries
10.2021 - Current
Janitorial Worker
ISS Facility Services
04.2018 - 04.2020
CNA
St Dominic Nursing Home
06.2014 - 07.2017
Certified Nurse Aide -
Pasadena High School
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