Hi, I’m
Monica Godfrey-Lehrer
Wantagh,NY
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
24
years of professional experience
1
Certification
2
Languages
Work History
Helen Keller National Center (HKNC)
Supervisor of O&M and Support Services
06.2016 - Current
Job overview
- Manage Orientation & Mobility (O&M), Low Vision, Audiology and Creative Arts departments and staff
- Supervise O&M graduate interns completing their 350-hour internships
- Evaluated staff performance and provided coaching to address inefficiencies.
- Provide daily O&M instruction to DeafBlind individuals
- Generate O&M annual services outcome report
- Engage with State Counselors, families and potential participants to customize O&M training programs
- Oversee fire safety training and evacuation procedures for HKNC.
- Coordinated continuing education conferences for national O&M professionals
- Developed, implemented and facilitated educational day programs for visiting O&M university programs
Helen Keller National Center (HKNC)
Program Coordinator of O&M and Independent Living
02.2011 - 06.2016
Job overview
- Oversaw transdisciplinary teams through direct supervision, coaching and mentoring using an Adult Learning Collaborative Model
- Co-led HKNC training program and team meetings ensuring quality of services, program development and consumer satisfaction
- Interviewed, hired and provided training for new team members
- Facilitated Community of Practice (COP) in O&M to further staff knowledge within their profession
- Accountable for achieving program goals in a cost-effective manner to meet or exceed budget expectations.
Godfrey Mobility Services Inc.
Owner/President
02.2005 - 01.2015
Job overview
- Provided O&M consulting services to agencies, schools and individuals
- Coordinated continuing education conferences at HKNC for O&M professionals
- Supervised university interns completing their O&M master’s degree at HKNC
- Responsible for the financial bookkeeping for profit and loss.
Helen Keller National CenterSands Point, NY
O&M Instructor/Supervisor of O&M
12.1999 - 01.2005
Job overview
- Oversaw the daily operations of the O&M department and provided 1:1 O&M instruction as needed.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
Education
Western Michigan UniversityKalamazoo, MI
M.A. from Orientation and Mobility
Michigan State UniversityEast Lansing, MI
B.A. from Audiology and Speech Sciences
Skills
Schedule Development
Operations Management
Staff Management
Training and Mentoring
Goal-Oriented
Project Management
Professional Involvement Awards
- ACVREP certified in O&M
- HKNC Committees: Safety, Accessibility, Capital Improvement and Signage
- HKS – Run/Walk Volunteer Lead since 2013
- HKNC Director’s Award recipient in 2002, 2004, and 2022
- Certificate in Non-Profit Management and Supervision – June 2011
Certification
Certified Orientation and Mobility Specialist (COMS)
Timeline
Supervisor of O&M and Support Services
Helen Keller National Center (HKNC)
06.2016 - Current
Program Coordinator of O&M and Independent Living
Helen Keller National Center (HKNC)
02.2011 - 06.2016
Owner/President
Godfrey Mobility Services Inc.
02.2005 - 01.2015
O&M Instructor/Supervisor of O&M
Helen Keller National Center
12.1999 - 01.2005
Western Michigan University
M.A. from Orientation and Mobility
04.1999
Michigan State University
B.A. from Audiology and Speech Sciences
05.1998