Monica Gorman
Casa Grande,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Suspended Billing Representative
Apria Healthcare
Chandler, AZ
10.2013 - Current
- Work alongside business leaders to implement new training strategies for new onboarding staff.
- Assist recruiters with evaluating strengths and weaknesses of candidates through effective screening processes.
- Conduct initial interviews and pre-screening assessments.
- Facilitate new employee orientations to foster positive team attitude.
- Monitor and appraised employee work results. Provide useful coaching and constructive feedback.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports based off employee metrics.
Automated Clearing House Specialist
Zion Bancorporation
Phoenix, AZ
07.2012 - 10.2013
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
- Monitored transactions and customer behavior to identify signs of fraud.
- Examined financial statements and records to collect important details and verify calculations.
- Processed millions of dollars daily in transactions submitted to U.S. Federal Reserve ensuring each dollar was accounted for.
Education
Bachelor of Science - Business Management
Universty of Phoenix
Phoenix, AZ11.2019
Skills
- Effectively market and advertise based off business needs
- Relationship developer with intrapersonal skills
- Strong communicator and listener
- Manage and balance stressful situations
Timeline
Suspended Billing Representative
Apria Healthcare
10.2013 - Current
Automated Clearing House Specialist
Zion Bancorporation
07.2012 - 10.2013
Bachelor of Science - Business Management
Universty of Phoenix