Monica Hernandez
Escondido,CA
Summary
Dedicated and results-driven Esthetician with expertise in diverse facial treatment, including microdermabrasion, anti-aging, acne, and resurfacing peels. Skilled in providing personalized skin care solutions while exceeding client expectations and fostering, long-term relationships. Highly knowledgeable in skin conditions and effective treatments, offering exceptional sales and customer service abilities to drive business success organize detail, oriented and able to manage spa operations with efficiency to meet an exceed spa goals.
Overview
8
8
years of professional experience
Work History
Lead Receptionist
Geiman Motors
Escondido, CA
02.2021 - 11.2024
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Scheduled and confirmed appointments and meetings for management team.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Clerical Associate
Desert Rose Distribution
Valley Center, CA
07.2016 - 12.2020
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Answered telephones, directed calls, and took messages.
- Copied, sorted and filed records of office activities and business transactions.
- Inputted data into spreadsheets for record keeping.
- Trained staff members to perform work activities and use computer applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
Some College (No Degree) - Medical Esthetics
Bellus Academy
Poway11-2024
High School Diploma -
Rancho Buena Vista
Vista03-2008
Skills
- Chemical facial peels
- Guest services expertise
- Spa retail sales
- Spa treatment services expert
- Waxing specialist
- Outstanding client care
- Detox body wraps
- Skincare treatments
- Microdermabrasion treatments
- LED light therapy
- Facials and microdermabrasion
- Facial treatment customization
- Sanitation and sterilization
- Ultrasonic skin scrubber
- Multitasking and organization
- Eyelash extension application
- Manual lymphatic drainage
- Hydrafacial mastery
- Product promotions
- Customer service
Timeline
Lead Receptionist
Geiman Motors
02.2021 - 11.2024
Clerical Associate
Desert Rose Distribution
07.2016 - 12.2020
Some College (No Degree) - Medical Esthetics
Bellus Academy
High School Diploma -
Rancho Buena Vista
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