Monica Hernandez
Summary
Results-driven project and administrative professional with over 6 years of experience supporting enterprise-level initiatives in the financial services sector. Skilled in managing timelines, deliverables, risks, and cross-functional coordination to support compliance-aligned project execution. Recognized for strong communication, attention to detail, and the ability to maintain clarity and structure in fast-paced, ambiguous environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant & Project Coordinator
SVB, A Division of First-Citizens Bank
01.2025 - Current
- Support multiple enterprise-wide projects by coordinating timelines, deliverables, and cross-functional workflows involving senior leadership and key stakeholders.
- Maintain project trackers, schedules, and documentation to ensure visibility, alignment, and on-time execution.
- Partner across departments to integrate requirements, monitor risks, and escalate issues as needed.
- Facilitate project meetings, capture decisions, and drive follow-up actions through completion.
- Prepare executive-ready presentations and reporting for strategic updates and business planning.
- Contribute to large, complex initiatives—including leadership offsite, planning cycles, and multi-team business programs.
Administrative Assistant & Office Manager
Silicon Valley Bank
01.2020 - 12.2024
- Managed operations for a team of 45+ employees, coordinating schedules, travel, confidential communication, vendor management, and facilities support.
- Supported execution of 15+ major enterprise-facing events annually—including annual strategy offsite, JPM-aligned client programs, and senior leadership initiatives.
- Created runbook, timelines, documentation, risk considerations, and event workflows to support consistent execution across teams.
- Partnered with internal business units and external partners to maintain accuracy, alignment, and compliance during fast-paced and high-stakes periods.
- Strengthened communication flow across 30+ recurring operational touchpoints, reducing follow-up cycles and improving clarity across teams.
Public Relations Coordinator
ChicExecs PR + Retail Agency
01.2018 - 01.2020
- Coordinated high-volume project workflows for 12–15 client accounts, managing timelines, deliverables, and multi-stakeholder communication.
- Executed strategic media campaigns that secured national coverage (BuzzFeed, Today Show, GMA, Parade, Good Housekeeping).
- Developed reporting materials, timelines, and communication briefs used by executives for strategy, planning, and client updates.
Education
B.S. - Business Administration (Marketing)
California State University of San Marcos
Skills
- Project Planning & Tracking
- Cross-Functional Collaboration
- Stakeholder Management
- Risk & Issue Awareness
- Documentation & Reporting
- Meeting Facilitation
- Executive Communication
- Continuous Improvement
Websites
Certification
- PMP - Project Management Professional - In Progress
Languages
Spanish
Native or Bilingual
Timeline
Senior Administrative Assistant & Project Coordinator
SVB, A Division of First-Citizens Bank
01.2025 - Current
Administrative Assistant & Office Manager
Silicon Valley Bank
01.2020 - 12.2024
Public Relations Coordinator
ChicExecs PR + Retail Agency
01.2018 - 01.2020
B.S. - Business Administration (Marketing)
California State University of San Marcos