Monica Johnson
Walgreens
Memphis,TN
1
Certification
12
years of professional experience
Demonstrated rapid professional growth, attaining promotions within two-year timeframe in previous positions.
Work History
Store Manager
1 Month- Leads team to achieve operational efficiency and enhance customer satisfaction.
- Implements inventory management systems, reducing stock discrepancies by streamlining processes.
- Develops employee training programs, improving staff performance and retention rates.
- Analyzes sales data to optimize product placement and drive revenue growth.
- Manages daily store operations, ensuring compliance with safety and health regulations.
Assistant Store Manager
2 Years 1 Month- Responsible for overseeing all operations within the store, including customer service, staff management, inventory control, sales performance, and compliance with company policies. Maximizing profitability and maintaining store standards.
Team Leader/Supervisor
3 Years 8 Months- Work directly under management, assist with managing the day-to-day operations. Light office work and computer system used. Train new employees.
Caregiver
2 Months- Care for seniors. Assist in many ways. Light housekeeping, meal prep etc.
Waitress/Host
1 Year- Greet customers, take orders, serve food. Cash handling as a cashier. And lightly trained as a cook.
Teacher
9 Months- Assistant teacher.
- Prepare meals for children. Nurture kids & teach required curriculum.
Bus attendant
8 Months- Bus aide to disabled children of all ages. Dispatcher and receptionist with light office work. CDL training with permit obtained.
Traffic Control Specialist
1 Year- Controlling traffic, setting up safe zones for construction workers.
Customer Service Representative
2 Years 7 Months- Employment History
- Western Union Speedpay Rep 05/2014
- VXI Global Solutions Youngstown, Ohio
- Answered inbound customer service calls
- Assisted customers in making payments and researching payment history
- Corresponded with biller’s to ensure great customer service
Education
Bachelor's degree - Health administration
Skills
Waitress
Special Needs
Childcare (5 years)
Management
Office Experience (Less than 1 year)
Experience with Children
Front Desk
Busser
Retail management
Experience working with autistic teens at the rich center for autism in youngstown ohio (Less than 1 year)
Food Preparation
Medical Terminology (4 years)
Hostess
Home Care
Early Childhood Education
Developmental Disabilities Experience
Special Education
Custodial Experience
Organizational Skills
Meal Preparation
Cleaning Experience
Food Production
Cash Handling (1 year)
Customer Service
Toddler Care
Retail sales
Host
Behavior Management
Caregiving
Senior Care
Infant Care
Cooking
Expo
Microsoft Office (6 years)
CPR
Classroom Management
Teaching
Leadership
Certification
- Driver's license
- Pharmacy technician license
- TN beer permit
Additional Information
Will obtain any certificates required.
Timeline
Store Manager
Walgreens
07.2026 - CurrentRead More
Assistant Store Manager
Walgreens
06.2024 - 07.2026Read More
Team Leader/Supervisor
FedEx Express
10.2020 - 06.2024Read More
Caregiver
Always Best Care Senior Services
08.2020 - 10.2020Read More
Waitress/Host
Waffle House
08.2019 - 08.2020Read More
Teacher
Cordova Christian Academy
10.2018 - 07.2019Read More
Bus attendant
Community Bus Services
01.2018 - 09.2018Read More
Traffic Control Specialist
Area Wide Protective
01.2017 - 01.2018Read More
Customer Service Representative
Vxi
05.2014 - 12.2016Read More
University of Phoenix
Bachelor's degree from Health administration
Read More