Monica Knighten

• Delivered compassionate support to clients, ensuring adherence to individualized care plans.
• Monitored client progress and reported changes to interdisciplinary teams for timely intervention.
• Assisted in daily living activities, promoting independence and dignity among clients.
• Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
• Maintained clean, safe, and well-organized patient environment.

• Prepare meals, life housekeeping, assist w/ADLs, give meds, etc., take clients to appts/schedule appts/grocery stores/community outings.
• Developed engaging recreational activities that fostered social interaction and emotional well-being.
• Assisted patients with personal requirements for housekeeping and grooming assistance.
• Documented vitals, behaviors, and medications in client medical records.
• Conferred with supervisor to discuss patient condition and medical care.
• Provided compassionate personal care to individuals with diverse needs, ensuring dignity and respect.

• Office Assistant answering phones, preparing file for clients/employer personnel. Assist w/New hire testing/paperwork. Data entry keeps up w/need trainings for employees/pass out payroll/file/answer phones, handle mail, completed employee evalations. Reason for leaving - Medical.
• Provided compassionate care to clients, ensuring comfort and safety in daily activities.
• Developed individualized care plans in collaboration with healthcare teams to meet client needs.
• Corrected unacceptable behavior through with gentle discipline and feedback to help clients meet necessary house rule requirements.
• Integrated residents into communities by organizing holiday and leisure activities.
• Preparing meals, life housekeeping, cooking, assisting ADLs, meds, scheduling appts, assist w/new hire paperwork, administer testing.

• Supervised office staff. Set up claims and handled all correspondence. Collected and processed payments; balanced monies collected each day; bank deposits. Resolved customer complaints.

• Traveled to grocery stores and food distribution centers to pick up and deliver food products. Prepared reports for drivers and dispatch personnel.

• Monitored and recorded vital signs, ordered medicines and scheduled doctor appointments.

• Utilized a multi-line phone system to answer all incoming calls and directed calls to appropriate departments.
• Greeted and assisted customers with payments of mortgage accounts.
• Assisted with the processing mortgage loan applications and credit reports.

Course of Study: Phlebotomy

Course of Study: Nursing