Dynamic salon owner with a proven track record at No Doubts About It, LLC, excelling in customer service and employee training. Enhanced customer retention through innovative discounts and product offerings while fostering team collaboration to achieve high performance. Skilled in account management and property maintenance, ensuring operational excellence.
-Interacted well with customers to build connections and nurture relationships.
-Responded to customer requests for products, services, and company information.
-Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
-Trained and guided team members to maintain high productivity and performance metrics.
-Consulted with customers to assess needs and propose optimal solutions.
-Put together realistic budgets based upon costs and fees for successfully operating business.
-Kept all building areas and equipment functional and well-organized to promote business performance.
-Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
-Created nightly shift task lists to assign duties to each employee.
-Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
-Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
-Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
-Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
-Employee training
-Account management
-Team collaboration
-Property maintenance
-Customer service
-Hospitality and accommodation
-Direct sales