Monica Lamb
Rockport,TX
Summary
Dependable cook with strong food safety and customer service skills. Experienced in implementing food handling protocols and training staff to enhance kitchen efficiency.
Dedicated culinary professional with a proven track record in food preparation and safety. Skilled in collaborating with kitchen teams and training new staff, ensuring high-quality food presentation and exceptional guest experiences.
Overview
24
24
years of professional experience
Work History
Cook
The Lighthouse Inn
Rockport, TX
03.2021 - Current
- Prepared diverse menu items ensuring quality and presentation standards.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Implemented food safety protocols, reducing cross-contamination risks in food preparation.
- Trained new cooks on kitchen procedures and equipment usage for improved team efficiency.
- Monitored inventory levels, minimizing waste through effective stock management practices.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Ensured cleanliness and organization of lobby area for optimal guest experience.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Monitored facility safety protocols to maintain a secure environment for visitors.
- Trained new staff on lobby procedures and customer service standards effectively.
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
Stocker
Walmart
Rockport, TX
09.2015 - 03.2016
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by monitoring stock levels and reporting discrepancies.
- Collaborated with team members to ensure timely restocking of high-demand items.
- Implemented best practices for safety and cleanliness in storage areas.
- Conducted regular inspections of merchandise to identify damaged or expired products for removal.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Housekeeper
Self-employeed
Port Aransas, TX
01.2002 - 10.2007
- Managed daily cleaning schedules to ensure timely and efficient service delivery.
- Implemented deep cleaning protocols to enhance sanitation standards across residential spaces.
- Trained new staff on cleaning procedures and safety protocols for optimal performance.
- Developed customized cleaning plans based on client preferences and specific needs.
- Established strong relationships with clients, ensuring satisfaction through consistent communication and feedback collection.
- Evaluated and refined cleaning processes regularly to improve efficiency and effectiveness of services provided.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
No Degree -
Aransas Pass Highschool
Aransas Pass, TXSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Frying
- Sanitation
- Supply restocking
- Food presentation
- Food handler certification
- Relationship building
- Strategic planning
- Certification management
- Strong organization
- Dependability
- Discretion and confidentiality
- Guest relations
- Strong work ethic
- Food safety
- Positive attitude
- Teamwork
- Time management
- Problem-solving abilities
Timeline
Cook
The Lighthouse Inn
03.2021 - Current
Stocker
Walmart
09.2015 - 03.2016
Housekeeper
Self-employeed
01.2002 - 10.2007
No Degree -
Aransas Pass Highschool