Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MONICA MACIAS

HOUSTON,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking with customer service, multitasking, and time management abilities.

Overview

5
5
years of professional experience

Work History

Lead CSR

Adams Warehouse and Delivery
Houston, TX
05.2022 - Current
  • Gather and maintain all data records relative to shipping and receiving activities.
  • Assure orders and shipping documents match picking documents.
  • Updated databases with new and modified customer data.
  • Collect all documents for inbound freight and route to proper record keeping.
  • Maximized customer satisfaction by handling customer email and telephone interactions.
  • Data Entry
  • Complete all shipping and receiving documents accurately and in a timely fashion.
  • Create BOL's for customers as needed.
  • Inventory control

Sales Representative

Boost Moblie
Houston, TX
12.2020 - 05.2022
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Computed purchases and received and processed cash or credit payment.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Informed customers of promotions to increase sales productivity and volume.

Invoice Clerk

B&G WHOLESALE
HOUSTON, TX
02.2019 - 12.2020
  • Reviewed purchase orders for correctness before creating corresponding invoices for customers.
  • Maintained records of all incoming and outgoing invoices.
  • Processed invoice payments and recorded information in account database.
  • Contacted vendors to follow up on late invoices.
  • Performed data entry tasks such as entering invoice details into an automated system.

Education

GED -

HCC

Skills

  • Customer Service Excellence
  • Shipping and Receiving Understanding
  • Order Processing
  • Quality Control
  • Multi-Line Phone Systems
  • Stock Management
  • Customer Relations
  • Inbound and Outbound Calling
  • Order Fulfillment
  • Data Entry

Languages

Spanish
Native/ Bilingual

Timeline

Lead CSR

Adams Warehouse and Delivery
05.2022 - Current

Sales Representative

Boost Moblie
12.2020 - 05.2022

Invoice Clerk

B&G WHOLESALE
02.2019 - 12.2020

GED -

HCC

Similar Profiles

CREATE PROFILE
MONICA MACIAS