Horseback riding
Exercising my Border Collie and Belgian Malinois
Outdoor activities
Monica Mchorney
Murrieta,CA
Summary
Experienced in all animal care from observing illnesses to treating minor issues, medicating, bandage changes. I am an avid animal owner of horses, dogs and cats.I also have raised steers. I have also owned goats, chickens, pigs and doves. I am very passionate about animal care. I am very reliable and responsible and take direction easily. I have taken in horse rescues and rehabbed them for emaciated to illnesses. I am very physically active and have no health or physical limitations. Thank you for reading my resume and i look forward to hearing from you!
Overview
22
22
years of professional experience
Work History
Kennel Manager
Country Kennels Dog Boarding
Murrieta, CA
04.2013 - Current
- Managed daily operations of boarding facility to ensure optimal pet care and safety.
- Supervised staff training programs to enhance team performance and service quality.
- Developed and implemented standard operating procedures for kennel maintenance and hygiene practices.
- Coordinated schedules for animal care, ensuring adequate staffing during peak periods.
- Oversaw inventory management for pet supplies, optimizing procurement processes to reduce costs.
- Enhanced customer service experience by addressing client inquiries and concerns promptly.
- Conducted regular assessments of facility conditions to maintain compliance with health regulations.
- Led initiatives to improve operational efficiency, resulting in streamlined workflows and enhanced productivity.
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
- Streamlined record keeping for better tracking of daily activities and animal health data.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Improved kennel operations by implementing efficient scheduling and staff management strategies.
- Enhanced animal care standards through regular monitoring and updating of health protocols.
- Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
- Cared for animals during owner absences.
- Collaborated with veterinarians to ensure proper medical care for all animals under the facility''s care.
- Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
- Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
- Worked closely with local animal shelters and rescue organizations to coordinate adoptions or temporary housing arrangements.
- Maintained strict adherence to licensing requirements, inspections, and other regulations relevant to the industry.
- Managed scheduling, billing and payroll for staff of 20 kennel assistants.
- Managed scheduling, billing and payroll for staff of [Number] kennel assistants.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Warehouse Manager
Newsminded
Murrieta, CA
01.2006 - 04.2013
- Oversaw daily warehouse operations, ensuring compliance with safety regulations and efficiency standards.
- Utilized warehouse management systems to track inventory movements and generate reports.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Delivered Daily newspapers to newspaper rack and retail stores when needed to cover a route.
Pet Feed Store Manager and Horse Boarding
Descanso Hay and Grain
Descanso, CA
01.2004 - 01.2006
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Implemented inventory management systems to streamline stock replenishment processes.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed vendor relationships, negotiating contracts for favorable pricing and deliveries.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Highly familiar with pet health feed, supplements, medications and essentials
- Fed, watered, medicated, fly spayed, blanketed, wound care, cleaned stalls, and all around care of the boarded horses.
- Did turn outs, assisted farriers and assisted veterinarians when needed.
Education
High School Diploma -
Montecito High School
Ramona, CASkills
- Animal care expertise
- Safety procedures
- Animal behavior
- Sanitation protocols
- Infection control
- First aid training
- Staff management
- Staff scheduling
- Care management
- Nutrition management
- Medical monitoring
- Kennel recordkeeping
- Employee monitoring
- Veterinary care
- Teamwork
- Positive attitude
Accomplishments
Pet Tech CPR certified and instructor
Interests
Timeline
Kennel Manager
Country Kennels Dog Boarding
04.2013 - Current
Warehouse Manager
Newsminded
01.2006 - 04.2013
Pet Feed Store Manager and Horse Boarding
Descanso Hay and Grain
01.2004 - 01.2006
High School Diploma -
Montecito High School