Epic, E-clinical works, word and as well as Excel
Monica Mendoza
Independence,OR
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Receptionist/ Scheduler
Pain Care Specialists Of Oregon
Salem, OR
09.2022 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Organized, maintained and updated information in computer databases.
Telemetry Technician
Good Samaritan Regional Medical Center
Corvallis , OR
12.2020 - 09.2022
- Monitored and documented heart rhythms according to physicians' orders.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Followed all protocols to respond to irregular cardiac activity.
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
Housekeeper
Good Samaritan Regional Medical Center
Corvallis , OR
08.2019 - 11.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Server/Host/Bartender
Mangiare Italian Restaurant
Independence , OR
05.2016 - 08.2019
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Office Administrator/ Personal Trainer
Curves Fitness
Independence , OR
04.2015 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Central High School
Independence, OR 09.2010 - 06.2014
Skills
Office management
Mail handling
Administrative support
Organization skills
Bookkeeping
Customer and client relations
Security awareness
Office administration
Software
Timeline
Receptionist/ Scheduler
Pain Care Specialists Of Oregon
09.2022 - Current
Telemetry Technician
Good Samaritan Regional Medical Center
12.2020 - 09.2022
Housekeeper
Good Samaritan Regional Medical Center
08.2019 - 11.2020
Server/Host/Bartender
Mangiare Italian Restaurant
05.2016 - 08.2019
Office Administrator/ Personal Trainer
Curves Fitness
04.2015 - 09.2015
Central High School
09.2010 - 06.2014