Monica Menuel
Decatur,GA
Summary
Dedicated professional with excellent communication, time management, and computer skills. Work effectively supervised and unsupervised quickly mastering skills. Also, well organized employee aiming to leverage my abilities to successfully fill the vacancy at your company.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Care Technician, NICU
Northside Hospital
05.2023 - Current
- Monitored and comforted NSA newborns, and infants.
- Managed inventory of medical supplies to ensure availability and dates are accurate and nor expired.
- Supported infection control practices, reducing risk of hospital-acquired infections. (EOC).
- Supported medical team with patient preparation for procedures. (circumcision, newborn eye exam).
- Maintained cleanliness of newborn rooms to promote hygienic environment.
- Assisted in transporting mother and baby safely, ensuring timely care.
- Collaborated with nurses to administer basic care tasks.
- Ensured proper functioning of medical equipment by performing regular checks. (Accu- chek control test).
- Improved patient satisfaction by responding promptly to requests. (picking up blood and platelets, dropping off blood, urine, feces, and CSF).
- Performed blood sticks to newborns in transition nursery.
- Assisted in transferring newborns, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help newborns achieve nutritional objectives. (distributive newborn milk to units/pods for feedings).
Drug and Alcohol Technician
Fastest Labs of South Atlanta
09.2023 - 12.2024
- Greet donor's, check donor's identification, verify that all necessary paper work is accurate and complete.
- Enhanced donors satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, clean, and safe environment for employees and donors.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with DSP's and suppliers through account development.
- Collect urine, hair, nails, ans saliva specimens for testing.
- Perform DNA testing for forensic casework while complying with donor and company policies.
- Conduct random and observed testing(rapid and lab testing (DOT and non- DOT).
- Ensures correct labeling, signatures and initials are on all paperwork.
- Email, ans scan documents to various labs and MRO's.
Patient Care Specialist/Unit Secretary
Children's Healthcare of Atlanta at Egleston
01.2018 - 03.2021
- Implemented safety protocols within the workplace to minimize risks for both patients and staff members alike.
- Enhanced patient satisfaction by providing timely and compassionate care, while communicating with guardians of the patients.
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information while admitting, discharging and transferring.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
- Environmental Hygiene (linen changes, disinfect high touch surfaces).
- Chart/Record patient progress (bathing, mouth care, height, weight).
- Vital signs
- Assigned patients bed space through tele-tracking.
Certified Nursing Assistant
The Nurse Speciality Company
04.2013 - 04.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed patients with behavioral health issues.
- Manged quadriplegic patients.
Optical Technician/Reseptionist
Pearl Vision
01.2003 - 04.2013
- Conducted precise measurements of lenses to ensure accurate prescriptions for patients.
- Assembled optical devices to enhance visual performance.
- Maintained equipment for optimal working condition and precision.
- Improved customer satisfaction by addressing specific eyewear needs promptly.
- Repaired eyewear frames to extend product lifespan and maintain customer trust.
- Assisted customers in selecting appropriate frames for both style and functionality.
- Managed inventory to ensure availability of essential optical components.
- Collaborated with optometrists to verify prescriptions and ensure patient accuracy.
Education
Bachelor of Science - Health Sciences
Grand Canyon University
Phoenix, AZ05-2023
Skills
- Extensive medical terminology
- Acute and rehabilitative care
- Problem solving
- Clinical Training
- Infection Control Standards
- Patient Transporting
- Equipment Disinfection
- Emergency Response
- Mobility Assistance
- Nursing Staff Support
- Patent Information Collection
- Behavior Redirection
- Epic, Hyperspace, Tele-tracking, and Cerna
- MS office, Excel, Powerpoint
Certification
Certified Nurse Aide
BLS Certified (RQI every three months)
Medication Aide
Timeline
Drug and Alcohol Technician
Fastest Labs of South Atlanta
09.2023 - 12.2024
Patient Care Technician, NICU
Northside Hospital
05.2023 - Current
Patient Care Specialist/Unit Secretary
Children's Healthcare of Atlanta at Egleston
01.2018 - 03.2021
Certified Nursing Assistant
The Nurse Speciality Company
04.2013 - 04.2020
Optical Technician/Reseptionist
Pearl Vision
01.2003 - 04.2013
Bachelor of Science - Health Sciences
Grand Canyon University
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