Monica Moore
Portland
Summary
Strong teamwork and proficiency in dispatch software,
Diligent employee known for providing exceptional service in high-paced environments.
Ability to manage multiple tasks seamlessly while ensuring accuracy and customer focused service . Proven skills in teamwork and adaptability.
Motivated & versatile with engaging personality and flexible approach.
Proactive and goal-oriented professional with excellent time management and problem-solving skills.
Known for reliability and adaptability.
Overview
8
8
years of professional experience
Work History
Banquet Server
Marriot Hotel
09.2024 - 02.2025
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Provided friendly, courteous service to create memorable moments for guests.
Dispatcher
Temco Logistics
03.2022 - 06.2023
- Managed high-stress situations calmly and effectively.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of over 30 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Direct Support Professional
Alternative Services of Oregon
05.2021 - 03.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
Zoo Animal Presenter
Oregon Zoo
03.2017 - 11.2017
- Collaborated with fellow Zoo Crew members to organize special events and educational programs for guests.
- Assisted in the care of various species.
- Actively participated in enrichment activities designed specifically for individual animals'' physical and mental stimulation needs.
Education
High School Diploma -
Rosemary Anderson High School
Gresham, OR06-2021
Skills
- Strong teamwork
- Time management
- Customer service
- Dispatch software
- Dispatching procedures
- Prioritizing calls
Timeline
Banquet Server
Marriot Hotel
09.2024 - 02.2025
Dispatcher
Temco Logistics
03.2022 - 06.2023
Direct Support Professional
Alternative Services of Oregon
05.2021 - 03.2022
Zoo Animal Presenter
Oregon Zoo
03.2017 - 11.2017
High School Diploma -
Rosemary Anderson High School
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