Monica Morales
Denver,CO
Summary
Dynamic Administrative Assistant with a proven track record at St. Anthony of Padua Catholic Church, excelling in customer service and meticulous data entry. Recognized for enhancing office efficiency and maintaining confidentiality, while fostering strong client relationships. Proficient in Microsoft Office Suite, ensuring organized documentation and effective communication in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
St. Anthony of Padua Catholic Church
08.2015 - 09.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
High School Diploma -
West High School
Denver, CO05.2012
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Customer relations
- Filing
- Computer proficiency
- Database entry
- Dedicated team player
- Verbal communication
- Professional and mature
- Meticulous attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
St. Anthony of Padua Catholic Church
08.2015 - 09.2018
High School Diploma -
West High School
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