Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Moreno

Lakeville,MN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience

Work History

Cartonmaster DieCut Helper

Menasha Packaging Company
04.2021 - Current
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.

Collections Representative

Premier Bankcard
08.2014 - 04.2021
  • Counseled debtors on payment options and arranged installment agreements.
  • Proficiently navigated industry-specific software tools for efficient tracking, reporting, and analysis of collection efforts.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Demonstrated exceptional problem-solving abilities in addressing complex collection scenarios, leading to successful resolutions.
  • Resolved challenging situations with friendly but firm strategies.

Education

No Degree - Paralegal

National American University
Sioux Falls

Skills

  • Active learning
  • Teamwork and collaboration
  • Attention to detail
  • Following directions
  • Punctual and reliable
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Cartonmaster DieCut Helper

Menasha Packaging Company
04.2021 - Current

Collections Representative

Premier Bankcard
08.2014 - 04.2021

No Degree - Paralegal

National American University
Monica Moreno