Monica Moya
Dallas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Laboratory Technician
Royal Chemical
08.2021 - Current
- Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Collaborated with cross-functional teams to support research projects and meet project deadlines.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
Restaurant Hostess
Perry's Steakhouse
02.2019 - 05.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Imaging Specialist
Iron Mountain
08.2018 - 10.2019
- Improved image quality by utilizing advanced imaging techniques and software tools.
- Enhanced workflow efficiency with proper organization and management of digital assets.
- Reduced turnaround time for image processing, ensuring timely delivery to clients.
- Collaborated with team members to produce high-quality images, meeting project deadlines.
- Contributed to the development of new imaging protocols, resulting in increased productivity and improved output quality.
- Optimized scanning processes for various document types, reducing errors and improving overall accuracy.
- Provided technical support and troubleshooting assistance to colleagues, fostering a collaborative work environment.
- Ensured compliance with company policies and procedures related to document handling and data security.
- Trained new employees on imaging equipment operation and best practices, facilitating their smooth integration into the team.
- Conducted regular maintenance checks on imaging equipment, minimizing downtime due to malfunctions or repairs.
- Performed quality control assessments on processed images, identifying areas for improvement or correction as needed.
Education
High School Diploma -
Sunset High School
Dallas, TXSkills
- Interpersonal and written communication
- Conflict Resolution
- Data Entry
- Paperwork Processing
- Scheduling
- Staff Training
- Attention to Detail
- Customer Service
- Telephone Etiquette
- Relationship Building
Timeline
Laboratory Technician
Royal Chemical
08.2021 - Current
Restaurant Hostess
Perry's Steakhouse
02.2019 - 05.2020
Imaging Specialist
Iron Mountain
08.2018 - 10.2019
High School Diploma -
Sunset High School
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