Summary
Work History
Education
Skills
Timeline
Generic

Monica Myrick

Chicago,IL

Summary

Dynamic operations professional with a proven track record at excelling in workflow optimization and customer support. Recognized for enhancing operational efficiency and fostering strong interdepartmental collaboration. Skilled in administrative management, operations, employee training, consistently delivering exceptional service and achieving high customer satisfaction.

Professional with strong organizational and time-management skills, well-prepared for operational roles. Demonstrates focus on team collaboration, adaptability to changing needs, and results-driven approach. Skilled in process optimization, inventory management, and effective communication, ensuring smooth daily operations. Known for reliability and ability to support team goals efficiently.

Work History

Operations Assistant

University of Chicago
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Prepared and delivered operational performance reports to inform management.
  • Collaborated with cross-functional teams to achieve project goals within specified timelines.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.

Owner

Aims, LLC.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.

Executive Assistan/Human Resources Generalist

AT&T
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Handled reimbursements for senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Facilitated training and onboarding for incoming office staff.
  • Used advanced software to prepare documents, reports, and presentations.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
  • Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
  • Facilitated HR operations through efficient interview scheduling and candidate liaison.

Administrative Assistant

University of Cincinnati
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Facilitated accurate record-keeping by managing databases and performing careful data entry.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Education

Associate Of Science - Information Processing Systems

University of Cincinnati
Cincinnati, OH

Graduate Certificate - Paralegal Studies

University of Cincinnati
Cincinnati, OH

Associate Of Science - Personnel Administration

University of Cincinnati
Cincinnati, OH

Pre-Law/Political Science

Miami University
Oxford, OH

Bachelor Of Science - Administrative Management

University of Cincinnati
Cincinnati, OH

Skills

  • Attention to detail
  • Positive attitude
  • Professional and friendly
  • Customer support
  • MS office
  • Workflow optimization
  • Administrative support
  • Inventory management
  • Organizational management
  • Event coordination
  • Project coordination
  • Policy and procedure adherence
  • Document management
  • Hiring and training
  • Event management
  • Employee scheduling
  • Onboarding and orientation
  • Schedule coordination

Timeline

Operations Assistant

University of Chicago

Owner

Aims, LLC.

Executive Assistan/Human Resources Generalist

AT&T

Administrative Assistant

University of Cincinnati

Associate Of Science - Information Processing Systems

University of Cincinnati

Graduate Certificate - Paralegal Studies

University of Cincinnati

Associate Of Science - Personnel Administration

University of Cincinnati

Pre-Law/Political Science

Miami University

Bachelor Of Science - Administrative Management

University of Cincinnati

Similar Profiles

CREATE PROFILE
Monica Myrick