Monica O'Brien
Fredericksburg,Virginia
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Functional Senior Director driving proven results within [Industry]. Manages complex occupational issues while meeting business objectives. Strong operational skills and solid experience regulating policies and managing budget expenditures. Collaborates with management teams and stakeholders to uphold company vision.
Overview
32
32
years of professional experience
Work History
Managing Senior Director, Client Relations
Bright Horizons Family Solutions LLC
08.2012 - 03.2024
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
Regional Director
Children's Creative Learning Center
08.2006 - 08.2012
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
- Produced [Number] reports per week to analyze job performance against team goals.
- Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
District Manager
Aeropostale
06.2005 - 07.2006
- Supervised [Number] locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
District Manager
Limited Brands Inc.
06.1992 - 06.2005
- Supervised [Number] locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Education
Bachelor of Science - Business Management
Erskine College
Due West, SCSkills
- Collaborative Leadership
- Culture Transformation
- Team Management
- Policy Development
- Team Building and Motivation
- Organizational Development
- Data Analytics
- Stakeholder Relations
Timeline
Managing Senior Director, Client Relations
Bright Horizons Family Solutions LLC
08.2012 - 03.2024
Regional Director
Children's Creative Learning Center
08.2006 - 08.2012
District Manager
Aeropostale
06.2005 - 07.2006
District Manager
Limited Brands Inc.
06.1992 - 06.2005
Bachelor of Science - Business Management
Erskine College
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