Summary
Overview
Work History
Education
Skills
Timeline
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MONICA PINEDA

Las Vegas,NV

Summary

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Organized and dependable successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Phlebotomy Specialist 1

Quest Diagnostics
05.2024 - Current
  • Perform venipunctures with precision to ensure patient safety and comfort.
  • Maintain detailed records of blood specimens and patient interactions to ensure compliance with regulatory standards.
  • Collaborate with healthcare teams to streamline specimen collection processes and improve patient throughput.
  • Follow all safety protocols, and proper equipment usage to enhance team performance.
  • Collect any monetary fees , pending from patients visits.
  • Handle insurance verification tasks using Quantum to validate patient insurance information.

Telemarketers

Ocean Pacific Water Systems
01.2017 - 09.2024


  • Maintain and record customer information in database.
  • Train new hires
  • Develop new leads each day.
  • Conducted outbound calls to engage potential customers and promote water filtration products.
  • Utilized CRM software to manage customer interactions and track sales leads effectively.

Phlebotomy Laboratory Assistant Extern

Henderson Hospital
07.2023 - 08.2023
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Identified patients using proper procedures prior to specimen collection.
  • Verified collection orders and communicated discrepancies to nurses.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
  • Performed over 150 blood withdrawals.

Education

Phlebotomy -

Standards of Excellency Academy
Las Vegas, NV
07.2023

GED - undefined

Saint Louis Adult School
Las Vegas, NV
04.2014

Skills

  • Fluent in speaking, reading, and writing English and Spanish
  • Customer Service
  • Specimen Preparation
  • Venipuncture

Timeline

Phlebotomy Specialist 1

Quest Diagnostics
05.2024 - Current

Phlebotomy Laboratory Assistant Extern

Henderson Hospital
07.2023 - 08.2023

Telemarketers

Ocean Pacific Water Systems
01.2017 - 09.2024

GED - undefined

Saint Louis Adult School

Phlebotomy -

Standards of Excellency Academy