Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Monica Quintero

Monica Quintero

Morristown

Summary

Proven team collaborator and relationship builder, I excelled at Mesera by enhancing customer satisfaction and operational efficiency. Skilled in quality control and customer interaction, my diverse roles across sectors demonstrate a unique blend of hard and soft skills, achieving significant improvements in service delivery and workplace harmony.

Overview

2024
2024
years of professional experience

Work History

Restaurant Team Member

Mesera
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.

Delivery Driver

Deliv
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

House Cleaner

Clener
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Warehouse Worker

Empatico Productions
10.2022 - 10.2023

In that place I started medicines, product labels, packaging and filling medicines in the machine

Education

Certificate Of Technical Studies - Nursing

Intec Colombia
Colombia
07.2016

11 - Bachiller

Normal Colombia
Colombia
01.2010

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Order taking
  • Supply restocking
  • Operational standards
  • Production leadership
  • Quality control
  • Relationship management
  • Team collaboration
  • Shift management

Timeline

Warehouse Worker

Empatico Productions
10.2022 - 10.2023

Restaurant Team Member

Mesera

Delivery Driver

Deliv

House Cleaner

Clener

Certificate Of Technical Studies - Nursing

Intec Colombia

11 - Bachiller

Normal Colombia
Monica Quintero