Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monica Rhoden

Starke,FL

Summary

Dynamic Relationship Specialist with a proven track record at Vystar Credit Union, excelling in customer relations and account management. Recognized for organizing impactful events that enhanced brand loyalty and mentoring team members. Detail-oriented and proficient in Outlook, I thrive in fast-paced environments, ensuring exceptional service and fostering strong client connections.

Overview

13
13
years of professional experience

Work History

Relationship Specialist

Vystar Credit Union
08.2023 - Current
  • Organized events for high-net-worth clients to foster community building and enhance brand loyalty.
  • Provided timely and accurate information to clients regarding their accounts, transactions, and financial goals.
  • Assisted customers with opening accounts and signing up for new services.
  • Mentored junior team members on best practices for relationship management, contributing to overall team success.

Server

Sonnys Real Pit BBQ
07.2012 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

No Degree - Nursing

Santa Fe College
Gainesville, FL

Skills

  • Customer relations
  • Schedule management
  • Account management
  • Proficient in Outlook and Teams
  • Multitasking Abilities
  • Detail-oriented

Timeline

Relationship Specialist

Vystar Credit Union
08.2023 - Current

Server

Sonnys Real Pit BBQ
07.2012 - 12.2024

No Degree - Nursing

Santa Fe College

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